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Business Profile

Apartments

Advenir At La Costa Apartments

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Advenir At La Costa Apartments's headquarters and its corporate-owned locations. To view all corporate locations, see

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Advenir At La Costa Apartments has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/24/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My car was towed without a 24 hour notice ,it was parked in a design parking spot I have been living here for over a year the said reason is expired tag ,there was no warning the car is spilling oil .no flat tires and its not hazardous although the gas engine issues which is why we parked until we can get it fixed

    • Initial Complaint

      Date:09/19/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello i have alot of mold through out my apartment its nasty i have been very sick my wife has been sick i can't sleep in my bedroom because there is alot of mold

    • Initial Complaint

      Date:02/28/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I applied for this apartment with my section 8 voucher they fully completed the packet and everything and sent it in now before I submitted my application for the apartment I had recently paid off an eviction that was on my credit and I informed this company about it and they asked me to provide documentation that I paid it off in full and thats what I did my housing application was approved and then the next day I received a call from the leasing office stating I was denied because I paid a different amount then what showed on my credit and I explained to them I paid what the debt collector told me I had to pay to settle my account in full and they settled for $2793 and I have proof so basically because I didnt pay what was shown they denied me and I feel that is wrong especially when I have proof of what they agreed on settling for I feel I was done completely wrong I feel that they wasted not only my time but the housing authority time as well I feel they dont have a legitimate reason for denying me and when asked could I speak to someone higher I was told no everything stops with the regional manager and she said no so her word is final I said well she has a boss that she answers to and I would like to speak with them again I was denied that information something has to be done about this its not right I have 3 kids Im trying to provide a roof over there head and Im being discriminated against because of a balance that was settled for a lower amount

    Advenir At La Costa Apartments is NOT a BBB Accredited Business.

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