Reviews
This profile includes reviews for Pomcar LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 6 Customer Reviews
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Review fromDanny M
Date: 03/16/2025
2 starsDanny M
Date: 03/16/2025
Had a Jeep inspected in January 2025 in Florida. I was in Virginia. The tech missed the fact that the vehicle even had cruise control. All 4 shocks were bad. Steering stabilizer bad. rear window struts bad. all wiper blades bad. rear wiper switch broken. rear spare mounted incorrectly. a/c blower speeds broken. fog lights didn't work (no fuse installed) Tires were 10 years and 3 months old. One had a screw driven into it. Transmission fluid disgustingly old and a quart low. Transfer case fluid black. Both differential fluids were milky and thinned out. Half the dash lights were out. I thought I was getting a service that would prevent these repairs from being needed, or I could have gotten a much lower price. I basically wasted $195 on their top of the line inspection. Very dissatisfied.
Pomcar LLC
Date: 03/18/2025
***** - disappointed to receive this review 2 months after the inspection. We try to be as clear as possible about what our inspections include and exclude. This was for a 2001 Jeep Wrangler with ******* miles. There is absolutely no substitute with older, high-mileage vehicles, especially Jeeps which may be driven off-road to ...
a) Put the vehicle up on a lift to check for condition of suspension, struts, sway bars, etc.
b). Inspect all service records thoroughly to know when the last time critical maintenance parts were replaced
c) Seriously consider a 3rd party warranty service
While our tech should have mentioned any defects such as any electronics not functioning as they should, they likely considered such issues as normal wear and tear for a Jeep that is 24 years old.
Review fromRobert S
Date: 02/13/2025
1 starRobert S
Date: 02/13/2025
Hired Pomcar for the second time in 9 months (they inspected a car in **** in September) to inspect a Jeep Wagoneer in ** at a Jeep dealership. Paid $195 for their service. The dealer let me know that the inspection was done yet the inspector said the tech never took the car for a test drive.I received the report the next day and the tech said he drove the Jeep and it drove very well. I queried Pomcar and they said the tech drove the car in the parking lot but that was not a satisfactory road test. When I questioned the dealer that the tech drove the Jeep in the parking lot, the dealer sent me a FaceTime video showing the tech drove the car 3 feet.I requested a full refund which Pomcar said they will do. Terribly disappointed and will never use them again.Pomcar LLC
Date: 02/14/2025
Thank you for the feedback. The experienced tech, ***, took the Jeep for a road test in the parking lot. He should have noted that in the report but failed to do so. For this, we issued you a full refund. We also offered for him to return to perform a proper road test and give you feedback. There was no intention here to misinform you. You just received a free inspection from us so I'm sure that makes you happy. Take care.Review fromKevin C
Date: 02/04/2025
5 starsThese inspectors are the best in the business Ive used POMCAR 5 times know and absolutely the best inspections a serviceReview fromConrad D
Date: 05/01/2024
1 starTruth and Facts: The inspector they sent to me was not professional (appearance and inspection). The inspector performed a very "lite" and incomplete inspection, he just took a few photos and walked around my car. I complained to Pomcar who deflected and defended the inspectors work but later gave me 50 percent off for my inconvenience. I would not recommend this company not even to an enemy.Review fromKim L
Date: 03/18/2024
5 starsI wrote a previous review based on Pomcar missing a scheduled appointment. However, I am writing to express how impressed I am with the level of customer service I received. They went over and beyond to make things right. I received a response explaining in detail what happened. Most importantly, I received an apology, which seems almost unheard of these days. Sadly, I was working with a tight window and did not get the opportunity to use the service. However, they will be my first call when I'm back in the market for a used vehicle out of state.Review fromB. L.
Date: 09/09/2022
1 starB. L.
Date: 09/09/2022
I needed a 48 hour turnaround time, so when I saw this advertised I submitted payment to Pomcar and stopped looking for inspectors. My card was charged, but 24 hours later I am informed that in fact my request cant be fulfilled. They refunded me but now I will not be able to find an inspector by tomorrow.48 hour turnaround time is harmfully misleading. Dont write that and take peoples money it its not true.and there is no phone number to talk to a live person. I should have read the other reviews.Pomcar LLC
Date: 09/10/2022
Thanks for the feedback Bogdon. We do not guarantee a 48-hour turnaround. We do try and get it completed within 48 hours but that is not always possible. Here is the answer on our FAQ to 'How Fast Can You Perform an Inspection?' .. Inspections are usually performed within 48 hours of receipt. Delays are caused by private seller availability, dealership hours, and tech coverage at that location. If you have a tight timeline and need a same day or next day inspection, please reach out to us as [email protected] and let us know the vehicle details (year, make, model) and location (city, state) and we will reply letting you know if we can fulfill within that time.B. L.
Date: 09/10/2022
48 HOUR TURNAROUND was advertised in all caps on your site and not on others, although it appears you have taken it off now
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