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Business Profile

Appliance Repair

Mr B Home Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Complaints

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Complaint Details

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  • Initial Complaint

    04/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On March 12, *******************************, appliance technician and handyman, came to my home to assess why my 3 year old oven Wasnt providing the temperature I needed.. He came with his apprentice and diagnosed the problem as needing a temperature sensor. He asked for payment for the part $197. I wrote a check. Appointment for Installation of new part was made. He would send one of his employees on Friday 3/15 between 9-11:00. This happened as planned, and the remaining balance was paid of $180. I Attempted to use the oven over the weekend, and the temperature still was not correct. I called on Monday 3/18. And filed my verbal complaint by Phone to *****. He said he would order a replacement under warranty for 30 days. He would be here on Saturday the 23rd. He was a no-show. I called on Monday 31 and left a voicemail. No response. I then called on, 4/8. I did get a call back eventually and he said he would be here on 4/13. No-show. I then called on 4/15. No answer. On 4/22, I called again stating I would be working with the Better Business Bureau to resolve this matter if I didnt hear from him today. He did promptly call me back and said he would be here at 4/22 9 oclock. He said his mother had passed away and life had been disrupted. I have been very patient and I just want this issue resolved. I think I deserve at least a message. I cant make it.

  • Initial Complaint

    03/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    this guy is a joke we took a chance on him because of the bad reviews on him.3/9/23 came out for washer no power , main control board needed replaced , told me he had to order part, be back on monday to install 3/13/23 , gave a check for $394.00, left my house went straight to the bank and cashed it,(bank showed a time stamp of 5:15pm 20 minutes after he left my house) , monday at 5pm I'm calling ....oh ************ parts not in yet .tuesday @5pm call again he stuck in traffic in ******************** be there at 6pm ....no show , next day comes to house saying he was in a car accident , my aunt took pictures of his vehicle , no damage done ?? and goes to install part parts bad factury has to send a new one s**** you ***** ,give me my $$ back and leave ,I have to write a check I'll drop it off in the morning , well it friday one week later and no Money or part washer still broken so please DO NOT USE THIS PERSON. NOT EVEN WORTH THE ONE STAR

  • Initial Complaint

    02/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Called for a washing machine repair and after three visits, about $320.00 in charges, the machine doesn't work and it now has a leak that flooded part of our laundry room.

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Years in Business: 6

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

Cape Coral, FL 33990

Visit Website
(239) 351-5500

Customer Complaints Summary

3 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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