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Find a Location

AquaDog Pools LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAquaDog Pools LLC

    Pool Contractors
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 06/12/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    AquaDog Pools LLC will design and construct your new pool whether you are a homeowner, multiunit facility, or home builder. They offer residential and commercial pools and decks. We will resurface, repair, service, and maintain your current pool.

    Business Details

    Location of This Business
    1112 SE 9th Ln Unit A, Cape Coral, FL 33990-3090
    BBB File Opened:
    5/12/2014
    Years in Business:
    13
    Business Started:
    10/27/2010
    Business Incorporated:
    10/27/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CPC1458917 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CPC1458917 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Lee County Construction License Board

    1825 Hendry St

    Fort Myers FL 33901

    (239) 533-8895

    http://www.leegov.com/dcd/ContLic/ActCont

    BBB records show a license number of CPC1458917 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Charlotte County Construction License Board

    18400 Murdock Cir

    Port Charlotte FL 33948

    (941) 743-1201

    https://secureapps.charlottecountyfl.gov/CitizenAccess/

    BBB records show a license number of LCC20130001747 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Collier County Construction License Board

    2800 Horseshoe Dr N

    Naples FL 34104

    (239) 252-2400

    https://cvportal.colliergov.net/CityViewWeb/Home/

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mrs. Cynthia L. Jones, Managing Member
    • Mr. Cory Jones, Managing Member
    Contact Information

    Principal

    • Mrs. Cynthia L. Jones, Managing Member

    Customer Contact

    • Mrs. Cynthia L. Jones, Managing Member
    • Mr. Cory Jones, Managing Member

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    AquaDog Pools of ********** installed a built in pool. Pool was completed in November, 2023. I've been requesting them to replace the pool and lanai pavers they installed that were defective or broken when installed. ***** office manager has been telling me for five months a different story every time I called or text on when or how they'll fix the issue. I'm requesting that they come and replace the defective and broken pavers they installed.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    paul S

    1 star

    02/17/2024

    They refused to finish your pool even though they’ve been paid they owe us $22,000. We had to finish it on our own after they just quit a year over into the project. we will have to litigate to try and get our 22,000 back.

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

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