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Find a Location

Tropical Pools Construction, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTropical Pools Construction, LLC

    Pool Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    234 Del Prado Blvd N STE 4, Cape Coral, FL 33909-2212
    BBB File Opened:
    8/31/2000
    Years in Business:
    23
    Business Started:
    10/13/2000
    Business Incorporated:
    2/7/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CPC022505 for this business, issued by Construction Industry Licensing Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Construction Industry Licensing Board

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CPC1456576 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of 25838 for this business, issued by Collier County Construction License Board

    These agencies may include:

    Collier County Construction License Board

    2800 Horseshoe Dr N

    Naples FL 34104

    (239) 252-2400

    https://cvportal.colliergov.net/CityViewWeb/Home/

    BBB records show a license number of LIC2003-00608 for this business, issued by Lee County Construction License Board

    These agencies may include:

    Lee County Construction License Board

    1825 Hendry St

    Fort Myers FL 33901

    (239) 533-8895

    http://www.leegov.com/dcd/ContLic/ActCont

    BBB records show a license number of CPC1456576 for this business, issued by Lee County Construction License Board

    These agencies may include:

    Lee County Construction License Board

    1825 Hendry St

    Fort Myers FL 33901

    (239) 533-8895

    http://www.leegov.com/dcd/ContLic/ActCont

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Business Management
    • Mr. Jack Willard, Managing Member
    • Mr. Joseph Willard, Managing Member
    Contact Information

    Principal

    • Mr. Joseph Willard, Managing Member

    Customer Contact

    • Mr. Jack Willard, Managing Member
    • Mr. Joseph Willard, Managing Member
    Additional Contact Information

    Fax Numbers

    • (239) 458-6642
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Tropical Pools installed a swimming pool for ** in our Cape Coral, ** home. The pool came with a warranty for workmanship. Recently our pool technician told us that the pool is is leaking - in the recent rainstorms, the water level was noticeably down in our pool but all of the other pools he services were up.I've called and left messages twice with Tropical Pools and emailed them three times but have had no response. The address is **********************************************. I cannot even get a return call or email. I want to file a warranty claim but there is simply no response.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert G

    5 stars

    02/06/2022

    Tropical Pools did an amazing job building my pool. They were able to help us match the existing pavers on the lanai saving us $1,800. The craftspersonship was fantastic. Excavator A+, plumbing and steel work A+, coping A+(Better than A+ a true craftsperson), decking A+, pool cage was top of the line! This was the third pool I have had built and by far the best experience!

    Tropical Pools Construction, LLC Response

    03/09/2022

    Thank you so much for your awesome review, ******! We're glad you had a positive experience with our company!

    Local BBB

    BBB of West Florida

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