We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Driveway Installation

Paradise Road Builders, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Driveway Installation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/25/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently had Paradise Road Builders come and install asphalt at my house for $14k. Jack R**** was extremely responsive in setting up the work and the company did a pretty good job dong the work. While doing the work, they knocked over and broke my mailbox post. They brought it to my attention and had offered $100 off of the bill. I did not have time to address the post so i asked if they would take care of it. Jack R**** agreed to address it in the next couple of days and I paid them for the work in-full and in good faith that they would honor their commitment to install the new mailbox post in place of the one they broke and finish the job. Across then next few days, called and texted Jack to get a schedule for when they would install the mailbox post. I did not receive a single response. I texted Jack again and told him that I was going to start a claims process to recover payment which he promptly replied to stating that he was dealing with a medical situation. I told him to focus on his family and he said that he would call me the next morning. The next day came and no calls. I reached back out and asked for his brothers phone number so that i could coordinate the mailbox post install with him. I again got no response. Its now been several days and I needed to receive mail so I went and did the work myself. Between the post, concrete, and my time, it cost me about $100.

Paradise Road Builders, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.