Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Deck Repair

Orlando Pool Deck Resurfacing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Deck Repair.

About

Important information

  • Advertising Review:

    In July 2024 BBB contacted the business regarding pool resurfacing which requires DBPR Certified Pool Contractor licensure. To date the business indicated that they do not use subcontractors; but did not provide further information on pool resurfacing. The business indicates its main business is deck resurfacing around the pool, which does not require DBPR licensure.  

    BBB also contacted the business regarding the following advertising claims:  "Orlando's #1 Pool Deck Resurfacing And Refinishing Company", "8. Warranties for your peace of mind & protection", "10. Lowest Price Guarantee (ask for details)", "Best of Home Advisor winner", "Home Advisor Top Rated", "Small family business serving customers for 46 years. " To date the business did not provide further substantiation or updates. 

     BBB Code of Advertising indicates: 

    28. Objective Superlative Claims
    Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved.

    20. Warranties or Guarantees
    20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
    20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
    20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
    20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
    20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.

    12. Lowest Prices, Underselling Claims
    Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims.
    12.1 Advertisers must have proper substantiation for all claims prior to dissemination.
    12.2 Unqualified underselling claims must be avoided.
    12.3 Advertisers can lessen the potential for consumer confusion by appropriate qualifications to any underselling/lowest price claim, such as by stating, if truthful, that the advertiser will meet or beat a lower price. In such circumstances, the advertiser must comply with Section 13.


    1. Basic Principles of the Code
    1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
    1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
    1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
    1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.


    Florida State Statutes Chapter 489 indicates:
    REGULATION OF PROFESSIONS AND OCCUPATIONS
    Chapter 489
    CONTRACTING
    View Entire Chapter
    489.127Prohibitions; penalties.--
    (1)No person shall:
    (a)Falsely hold himself or herself or a business organization out as a licensee, certificate holder, or registrant;
    (b)Falsely impersonate a certificate holder or registrant;
    (c)Present as his or her own the certificate or registration of another;
    (d)Knowingly give false or forged evidence to the board or a member thereof;
    (e)Use or attempt to use a certificate or registration that has been suspended or revoked;
    (f)Engage in the business or act in the capacity of a contractor or advertise himself or herself or a business organization as available to engage in the business or act in the capacity of a contractor without being duly registered or certified;

About This Business

Orlando Pool Deck Resurfacing specializes in pool deck repair/renovations/resurfacing both residential and commercial decks.

Products and Services

We can repair cracks in your concrete pool deck, finish with the most popular non slip temperature cooling textured deck finish or any other surface you want.

Business Details

BBB File Opened:
9/6/2013
Business Started:
4/23/2013
Business Started Locally:
4/23/2013
Business Incorporated:
4/23/2013
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Pool & Spa Services of Central Florida LLC
Business Management:
Edward Sawyer, Managing Member

Additional Contact Information

Principal Contacts
Edward Sawyer, Managing Member
Customer Contacts
Edward Sawyer, Managing Member
Social Media
Facebook

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.