We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Boat Dealers

QB Ventures Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boat Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/28/2022

    Type:Customer Service Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Worst Service of any boat dealer ANYWHERE!!! BEWARE of them. My 2018 Regal Express cost $150K new. 178 days in process at Quality Boats 231 days boats been broken In Dec 2021 the engine fails with no oil pressure and Quality Boats dealer later discovered that a factory defect on an oil pump gasket caused the problem. after many months, Quality Boats/Volvo agreed to replace the engine with a new one. However, there have been EXTENSIVE delays between the dealer and Volvo. As of today, July 26th 2022, my boat has been at the dealer for 178 days and broken for 231 days. Quality Boats and Volvo are currently unable to confirm when the engine will be available. It is possible that it could take 2 years to fix the boat. This is completely UNACCEPTABLE! Also, I have been mistakenly bringing my boat there for 3 years now and each time the drop off and repair times are months! For 3 years now they have emailed me how "understaffed" they are but do nothing to fix the issue! IF i ever get my boat back, this will be the last time I bring it there. I have every email, call, receipt documented. I will share my experience with anyone who asks. Thanks

    Business Response

    Date: 09/01/2022

    Consumer Response /* (3000, 12, 2022/08/18) */ The business did contact me a couple weeks ago to inform me the engine was being sent to the dealer. However, when the dealer received the engine, it was the wrong one. So basically we are starting over... They have not contacted me about any type of reimbursement for "loss of use" of 9 months and counting. Regards. Consumer Response /* (4200, 16, 2022/08/31) */ (The consumer indicated he/she DID NOT accept the response from the business.) The business has not contacted me with a response. I have asked via email but no response to date. Thanks ***

QB Ventures Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.