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Business Profile

Car Racing Equipment

MSR Florida

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Racing Equipment.

Complaints

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Complaint Details

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  • Initial Complaint

    11/07/2024

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I purchased some parts from **** at Mustang Speed and Restoration and also ordered about $1500 worth of performance parts for my Mustang. (May 14, 2024) I was told they would arrive in about a week. After about 6 months of constantly being told they will be here in a few more days, I got tired of waiting and asked for a refund. I was told the the parts would be there by that Saturday (October 26, 2024) and that if they weren't, I would be given a refund. I went to the shop that Saturday; **** did not have the parts and refused to give me a refund, saying he has to cancel the order to get the money back first, but assured me that he'll send it to me by Tuesday or Wednesday the following week. I recieved nothing, so I messaged and called repeatedly. I was only able to get in contact with **** that Friday, when he claimed to be busy and promised to send it by Sunday. I did not get it then, either. After trying to reach him many more times during the following few days, I was finally promised that I'll get it on Wednesday. I asked about it once again on Wednesday afternoon and was told I'll have it by 3:30pm. When that didn't happen, I contacted him to ask why I haven't received anything yet, to which **** replied, "Blowing ohone [sic] up doesnt make it go faster." He has been ignoring my calls and messages since then.

  • Initial Complaint

    06/15/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Ive been waiting a year for a deposit of $3500 to be returned to me. The job that was promised was never do after wasting 6 months of my time.

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Years in Business: 18

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

12545 44th St N STE D

Clearwater, FL 33762-5114

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(813) 416-9928

Customer Complaints Summary

2 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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