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Business Profile

Funeral Related Services

Moss Feaster Funeral Homes

This business is NOT BBB Accredited.

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1

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Review Details

  • Lynn H

    Date: 09/13/2023

    Worse experience ever!!! They do not even deserve one star!!! These people are liars, heartless and greedy. I have helped a woman in her 50's who lost her home and I helped get her into a local assisted living facility and she had money coming in for her social security disability but she suddenly died and has no family or friends in the area. She has one relative who lives out of state and doesn't have access to her bank account YET but because they are not getting the $$ right away they are dumping her with another group outside this area. I called several times throughout the week asking permission to see her to say "good bye" and they stated (LIED) the family would not give permission. I finally got the number for the family member and she said this facility NEVER called her to give permission for me to view her. This family member called this afternoon giving me permission to view and they denied me at the door stating "you need an appointment and she is leaving tomorrow." I offered $100 for just 5 minutes to see her before she left the area but the staff member looked at me with cold empty eyes and said "no." I understand rules but when minutes count and can make the difference for someone asking for closure and to say good bye you CAN make exceptions. Not them, they were done with her, the family member and me, Heartless! If this is how you treat someone without family and $$ you showed your true colors. This was just another injustice to this poor sole who did nothing but be kind to everyone around her. I am a retired military veteran and have a doctorate degree. I'm not just some hack - this was really ugly and sad.

Moss Feaster Funeral Homes is NOT a BBB Accredited Business.

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