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Business Profile

Lawyers

Law Office of Theo J Karaphillis PLLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/12/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid Mr. * 1200$ upfront at the end of February in hopes he could help or consult with a HOA dispute. Hes done nothing. Ignored me for months. Not a single call back, text back, nothing. I paid and he did nothing. Took advantage of older man with accent. Called over 9 times, sent numerous texts, nothing.

    Business Response

    Date: 05/16/2023

    The information contained in this report is almost entirely false. This gentleman hired me to assist him in analyzing his options regarding a dispute with his association. I not only met with him, but I had several extensive conversations with him. As part of my work, I reviewed extensive documentation that was provided to me as well as statutes that applied to the issues. I also corresponded with multiple attorneys involved in the case, had several telephone conferences with those attorneys and corresponded with the association.Following that, I had a couple of conversations with him to discuss the results of my investigation and analysis. He did not like the answers that I gave him.

    Apparently he texted me on one occasion when I was in the car which I did not return. He claims to have made multiple phone calls to me but did not leave a single message. I have received no voicemails from him and have checked my voicemail records. At his request I have prepared a final bill, reflecting my work and services and sent him a refund for the unused time. This work took place over the course of over three (3) weeks   There were approximately 15 separate time entries for work performed on his behalf.  Under the circumstances what was said in the complaint is patently false and demonstrably false since the claim is that nothing was done. Quite a bit was done as evidenced by telephone records, emails and correspondence to various individuals involved in this matter.

    Therefore ask that the complaint be withdrawn as it is false.

Law Office of Theo J Karaphillis PLLC is NOT a BBB Accredited Business.

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