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Find a Location

Underhome Armor, LLC has 1 locations, listed below.

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    Business ProfileforUnderhome Armor, LLC

    Manufactured Home Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.06/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/22/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2803 Gulf to Bay Blvd # 402, Clearwater, FL 33759-4014
    BBB File Opened:
    6/25/2015
    Years in Business:
    9
    Business Started:
    12/3/2014
    Business Incorporated:
    12/3/2014
    Accredited Since:
    12/22/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of IH1110636 for this business, issued by Florida Dept of Highway Safety/Motor Vehicles

    These agencies may include:

    Florida Dept of Highway Safety/Motor Vehicles

    2814 E Hillsborough Ave

    Tampa FL 33610

    (813) 740-4288

    https://www.hsmv.state.fl.us.

    BBB records show a license number of CGC1531303 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Bobby Getek, Manager
    Contact Information

    Principal

    • Mr. Bobby Getek, Manager

    Customer Contact

    • Mr. Eric Lambert, License Holder
    • Mr. Bobby Getek, Manager
    • Mr. Steven Dias, License Holder
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/14/2023

    Complaint Type:
    Order Issues
    Status:
    Resolved
    Date of Transaction: 4/8/2022, 4/22/2022 Amount of Money Paid: $6,240.What they Committed: When installing vapor barrier under our home, a plumbing line and electrical lines were damaged. They repaired the plumbing. ********************* stated he would pay for the electrical repairs. Nature of Dispute: When asked if he worked with an electrician, ***** stated he did not. So we hired *************. On 4/22/2022 ************* emailed Underhome Armor an invoice for $925.00. On April 27, in an email, he states the invoice was received. We thought it was paid.Did business try to resolve problem: I was shocked, when in a Feb. 10, 2023 email, ************* states Underhome Armor never paid the invoice. They discovered this when getting their paperwork ready for tax filing. I called ***** and he states that **** was negligent in not sending reminders, that he cannot remember and he is not going to look back into this. We have paid ************* and sent Underhome an invoice directly from us. He is not communicating. Several documents have been emailed and physically mailed, to no response. This is why BBB is being contacted. Underhome Armor has business insurance and there is no reason for them to not cover their errors and pay the $925.00.
    Read More

    Customer Reviews

    34 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    M. L.

    1 star

    07/18/2024

    I was charged $7000 for my flooring for five soft spots and none were done. I found out they wanted to charge me extra money. Meanwhile, they have addicts for workers getting high on the job and working in boxers so unprofessional. I have videos and pictures I will share this on social media too.

    Underhome Armor, LLC Response

    07/19/2024

    Miriam signed an agreement and was very excited when we gave her an exceptional discount and could get these repairs done right away. One thing was not on that signed agreement and that was to brace of soft spots in her floor from underneath that she asked us about the day of the repairs were started and after she had already signed the agreement. We said we could do them for free because that's how I run my company, I do the most I can for every customer of mine, and Miriam was so excited she went to the bank and got a check ready. Once she found out those free repairs that weren't on the agreement couldn't be done she turned and sent threatening texts to my inspector and decided to post bad reviews everywhere and of course not pay a penny of the $7,000 agreement. Now she refuses to let us on her property and has no intent of working anything out. All of our unpaid material and labor that exceeds $7,000 now sits installed underneath of her home. I have text screenshots and the agreement as proof.

    Customer Response

    07/22/2024

    The contract should’ve been in the homeowner’s name but that was not done correctly. If you offered to do the soft spots for free why would you say it’s another quote? the only thing I ever asked for was soft spots to be fixed this would not be an issue but you said another quote for soft spots. And I have Verbal agreements from your staff Denise, Rick, Shawn, that all knew about soft spots that is recorded. And I took the money out but that contract was not done correctly to my name. Your team is idiots or liars trained.

    Customer Response

    07/22/2024

    The contract should’ve been in the homeowner’s name but that was not done correctly. If you offered to do the soft spots for free why would you say it’s another quote? the only thing I ever asked for was soft spots to be fixed this would not be an issue but you said another quote for soft spots. And I have Verbal agreements from your staff Denise, Rick, Shawn, that all knew about soft spots that is recorded. And I took the money out but that contract was not done correctly to my name. Your team is idiots or liars trained.

    Underhome Armor, LLC Response

    07/23/2024

    So to clarify, you don't have any issues with the work that we did and haven't paid a penny to us for that work yet refuse to let us on your property to rectify and resolve the issue why? You go and spam review us on google and say you want to take our company down why? Because you were told we'd do something FOR FREE on top of the additional work. Why did you sign a contract that doesn't have the one thing you wanted done on it? It's almost like you planned on not paying from the beginning. Just looked for the right opportunity to make a big scene and get $7,000 of work done for FREE! Also, the "crackheads" you can't seem to stop mentioning had their shirts off in your picture because they were soaked in sweat after working underneath your home in 100+ degree weather all day. 

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