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Business ProfileforClub Exploria, LLC
Additional business information
Additional Info:
Be mindful that a person who decides to purchase a timeshare unit, is required to sign a series of documents disclosing all conditions of the sale, including their right under Florida real estate law to cancel the contract within 10 calendar days without penalty.
In order to qualify for the accommodations consumers are required to attend a 90 minute sales presentation and tour of all reserved accommodation sponsoring resort properties. Failure to attend either of the required presentations will result in the consumer being charged the retail value (full rate) for the accommodations reserved/received and also the issuance of any gifts contained on the said purchased packages will be denied. In addition to the aforementioned requirements, the package holder is required to meet the current financial requirements of Club Exploria, Inc. A Financial status inquiry will be made upon check in to ascertain your qualification and participation in this product/offer. If you do not meet the current Club Exploria, Inc. qualifications you will be housed and toured at an alternative accommodations provider.
At-a-glance
Customer Complaints
168 complaints closed in last 3 years
68 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 25 Town Center Blvd Ste C, Clermont, FL 34714-4836
- BBB File Opened:
- 9/8/1997
- Years in Business:
- 29
- Business Started:
- 9/1/1994
- Business Incorporated:
- 10/14/2008
- Accredited Since:
- 1/10/2024
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Exploria Resorts
- New Smyrna Waves by Exploria Resorts
- Exploria Express by Exploria Resorts
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Business Management
- Denise Correa, Senior Director, Legal Services
- Lynn Williams, Administrative Coordinator
- Contact Information
Customer Contact
- Denise Correa, Senior Director, Legal Services
- Additional Contact Information
Email Addresses
- Sales
- Customer Service
Website Addresses
Customer Complaints
168 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
94 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Lance C
07/19/2024
Club Exploria, LLC Response
07/23/2024
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