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Business Profile

Pool Leak Detection

USA Pool Leak Detection Corp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Leak Detection.

Complaints

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Complaint Details

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  • Initial Complaint

    03/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    3/9/2023 date service performed $350.00 The business said they would dive inside my pool and check for leaks and if leak can be sealed, the charge will cover same.When ******* arrived he took less than 10 minutes to identify the leak and never went inside my pool.I feel he has overcharged, since he did not provide the full service that was promised.When I confronted him with that, he gave me an example of what a doctor would charge and I explained to him that he is not a doctor and he said he was a pool doctor, which does not exist and said he will not reduce his bill.I paid him, but feel he may be doing this to other people and he should not be able to charge for a service that he did not complete.

    Business response

    04/13/2023

    We already sent this letter by mail since your first contact letter, apparently you havent received.

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BBB Rating & Accreditation

A

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Contact Information

15 SW 51st Pl

Coral Gables, FL 33134-1212

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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