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Business Profile

Apartments

Club Mira Lago Trust Corp

This business is NOT BBB Accredited.

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Complaint Details

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  • Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We were promised a move in date for April 1st 2023 with everything coded and intact and sadly to our demise absolutely nothing was properly prepared for us. On our move in day we filed these complaints to have fixed and yet NOTHING was fixed or communicated to us on WHEN things would be fixed. Our bedroom doors cant close, our closet doors are broken, our fans are dangling from the ceilings, our dressers dont close, our built in ice machine doesnt work, our shower drains are clogged, our water pressure to our toilets are low, we have mold stains on our vents, our dryer isnt connected properly letting our dirty unfiltered air into our home as we try to dry our clothes, bugs are easy to crawl into our home because nothing is sealed properly, our screens on our windows are wide open and not sealed properly, there was trash from the previous tenants STILL inside the home when we moved in with their personal information, chipped paint, I can go on and on. This apartment was NOT ready and whomever cleared that this home was ready I want reprimanded and fired. We have tried time and time again to find when these issues would be fixed with NO answer. And maintenance LIED and stated work was completed when its STILL NOT DONE!!! I want these issues fixed. And I will stop at nothing to have them fixed.

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