Business ProfileforModern Family Dentistry

I WENT TO THE ABOVE PROVIDER FIRST BELIEVING THE OFFICE WAS IN NETWORK. AFTER RECEIVING AN ESTIMATE AND THEN BEING TOLD I WAS OUT OF NETWORK BUT STILL NOT TO WORRY FOR I HAD OUT-OF-NETWORK BENIFITS WHICH THE OFFICE WOULD FILE ON MY BEHALF. I AGREED TO HAVE THE WORK COMPLETED AND TO PLACE IT UPON MY CARECREDIT ACCOUNT. IT WAS NOT UNTIL WAITING MONTHS THAT I FINALLY REACHED OUT TO DENTAQUEST (THE DENTAL INSURANCE) AND IT WAS EXPLAINED TO ME THAT I HAD NO OUT-OF-NETWORK BENIFTIS AND THAT NO REIMBURSEMENT WOULD BE ISSUED. I THEN CALLED AND LEFT A DETAILED MESSAGE TO THE OFFICE OF DR. M******** CONCERNING THE ISSUE AND THE OFFICE FAILED TO RESPONDE. I THEN FILED A COMPLAINT AGAINST DENTAQUEST THROUGH CGA AND DETAQUEST RESPONDED WITH THE ATTACHED DOCUMENTS. I NOW TEND TO BELEIVE DENTAQUEST FINDINGS FOR DR. M********'S OFFICE TO DATE HAS FAILED TO CONTACT ME CONCERNING THIS ISSUE. I ALSO WOULD LIKE TO STATE THAT DR. M******** SWAYED FROM HIS ORGINAL PLAN OF TREATMENT FAILING TO FILL A GAP BETWEEN 2 TEETH AND IT WAS NEVER EXPLAINED TO ME THAT HE WAS NOT GOING TO PERFORM THE ORGINAL AGREED UPON PLAN OF TREATMENT UNTIL I QUESTIONED THE OFFICE STAFF AND DR. M******** CAME IN TO EXPLAIN WHY (I PERSONALY FELT THAT WAS WRONG FOR IT SHOULD HAVE BEEN EXPLAINED TO THE PATIENT PRIOR TO SERVICES SO AS BOTH PARTIES COULD AGREE UPON). DR. M******** DID TELL ME THOUGH THAT IF THIS PLAN OF CORRECTION CAUSED TOO MUCH INTERFERIENCE WITH MY CHEWING CAPABILITY TO RETUNR BACK TO HIS OFFICE. NEEDLESS TO SAY I WILL NOT BE RETURNING FOR ANY FURTHER WORK TO BE PREFORMED BY THIS OFFICE AFTER THE TURN OF EVENTS AND I NOW GO ANOTHER ISSUE WHICH FURTHER MONIES MUST COME OUT OF MY POCKET. NOW THAT I THINK BACK I REALLY FEEL THIS PRACTICE WAS WRONG FOR MY INITIAL COMPLAINT THAT BROUGHT ME INTO THE OFFICE WAS PERTAINING TO THE GAP BETWEEN MY TWO TEETH AND HOW FOOD PARTICLES WOULD GET CAUGHT IN BETWEEN. I HAVE SCANNED MY DOCS FOR YOUR REVIEW.