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Find a Location

Jim Browne Chrysler Jeep Dodge Ram of Dade City has 1 locations, listed below.

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    Business ProfileforJim Browne Chrysler Jeep Dodge Ram of Dade City

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    12020 US Highway 301, Dade City, FL 33525-6023
    BBB File Opened:
    8/2/1989
    Years in Business:
    35
    Business Started:
    8/1/1989
    Date of New Ownership:
    2/15/2007
    Business Incorporated:
    2/15/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VF-1018984-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of MV63358 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Dade City Chrysler Jeep Dodge, Inc
    Business Management
    • Mr. Jeff Jeter, Customer Relations Manager
    Contact Information

    Principal

    • Mr. Dale Allison, General Manager

    Customer Contact

    • Mr. James J. Browne, President
    • Mrs. Sue Mudge, Comptroller
    • Mr. Jeff Jeter, Customer Relations Manager
    • Ms. Virginia A. Thomas, Vice President
    • Mr. James Thomas, Secretary
    • Mr. Dale Allison, General Manager
    Additional Contact Information

    Fax Numbers

    • (352) 567-2029
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On April 12th I had scheduled maintenance done on my 2019 Ram 2500. Per this scope of work I had paid to have 16 new spark plugs installed, a coolant flush and an oil change. I paid the dealership to do this scope of work so it would continue my extended warranty. On the evening of 5/20/2024 as I occasionally do I opened my hood to over look my engine bay and check for leaks or excess wear. I am knowledgeable with engines and maintaining vehicles and also know when something has been serviced and has not.It was to my surprise that not one handling **** was on any of my 8 coil packs, not any tool ****s, no dirt had been disturbed on the coil pack connectors, no coil pack screws were dis-logged and re-torqued. No opposing hoses or engine components had handling ****s of any sort. The drivers side of the engine, and the back 2 drivers coil packs most definitely would have handling ****s as the brake booster and other engine components are hindering the access to these coil packs and spark plugs. I have photos and am seeking immediate correction on behalf of the dealership. To add to this with the coolant flush and re-fill this is a closed system. it fully appears that the coolant was just topped off in the degas bottle and not pumped out and exchanged as I had paid for.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Latanyua C

    1 star

    05/09/2024

    I bought a New 2016 Jeep Wrangler with a Forever/ Life time warranty , I live in Tampa and have had my oil changes and service done in Tampa now the Jeep has a oil leak ,and ticking sound coming from the engine and the traction light is on took it in for service for the traction light before, they did something I think they just turned it off because when I drove about 1 **** it appeared had to turn around and go back to dealership, they told me the warranty is still in effect but since I dont have all the oil change receipts they wont honor it but my jeep has been there for over a week and no word from anyone, I had to keep calling the dealership until it was denied because of missing receipts for oil change, I am a respiratory therapist have been at ***************** hospital for over 40 years the *** can to the dealership the day I can to pick this jeep up and he was the one that sold me on this forever lifetime warranty, I need a resolution from this company on how I can get this problem taken care of without paying thousand and thousands of dollars for repair that fall up under your Forever/ Lifetime Warranty I work with hundreds of Drs and Nurses that I have recommend to purchase a Jeep from your dealership, and I am very disappointed with the service I have received about the warranty on the Jeep .

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