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Business Profile

Medical Lab and Testing

Scion Lab Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Lab and Testing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/26/2022

    Type:Billing Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 07/28/2022. Scionlabs sent me a bill for $720 to try to force me to pay them $720 for two Covid 19 tests that they performed on my daughter during the Covid 19 pandemic. This company has, apparently, also attempted to fraudulently bill the child's medical insurance for two Covid 19 tests as well. LOOK, THESE TESTS WERE ALREADY PAID FOR BY THE **** GOVERNMENT THAT SET TESTING SITES UP ALL OVER THE NATION AND ALLOCATED FUNDS WHICH THEY GAVE TO ********** AND WHICH ********** DISPERSED TO THE COUNTIES. I DO NOT KNOW EXACTLY HOW THIS WAS DONE. BUT, SCIONLABS IS NOT SUPPOSED TO BE BILLING ANY SCHOOL CHILD OR HIS/HER MEDICAL INSURANCE FOR THESE COVID 19 TESTS AS THEY WERE PAID FOR AND SPONSORED BY THE **** GOVERNMENT. This testing site was advertised as a FREE Covid ****************** my county. Citizens received their free Covid 19 tests at this sight for FREE. Teh site only charged extra for instant tests (which my child did not get) or for antibody testing (which my child did not get). Otherwise, the tests were free to the citizens of Seminole County. Scionlabs is not supposed to be billing the child or her medical insurance. This is some kind of FRAUD that is going on, and it needs to stop immediately! This is an attempt to fraudulently bill medical insurance companies, and then, to fraudulently bill citizens when these tests were arranged by the **** government and paid for by the **** government. Also, the price of these tests is even fraudulent as well. This is some kind of FRAUD that this lab is attempting. I do not know why. But, I am NOT paying this bill. Lab is completely unprofessional and hung up on me when I tried to resolve this over the phone.

Scion Lab Services, LLC is NOT a BBB Accredited Business.

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