Business ProfileforCulligan Water Products

Purchased a new unit from Culligan of Melbourne, **** **** **** May 2022 for 5k (will not let me select) I spoke with a representative in June and advised the salt had not moved since installed and was told it was due to a better efficiency. Called July advised water was yellow and a technician was sent out, he stated the pipe was clogged due to glue from install. Called September advised water was again yellow, a technician came out said pipe was clogged. Called October advised water again yellow and still not added any salt to system. Technician came out, stated was clogged due to incorrect salt. Advised technician it was what they put in. Called November advised water again yellow, technician came out, did his thing. Called January 09 , again yellow water . Technician came out, said meter needed replacing. I advised I was tired of drinking this water, showed him the stained water reservoir for my coffee maker, he then leaves stating I am harping at him and refuses to make repair. By the time I called and was connected with owner he already called to save his butt. I advised owner I am tired of calling, tired of replacing linens etc and wanted system replaced. Was told they would NOT replace it and someone else would be out the next day. Today, March 6, water AGAIN yellow, called and was told sometimes some tweaking is needed and the technician who refused to make repairs will be here sometime March 9th. Our toilet was so stained we had to replace it, I have thrown out clothes, towels and sheets. We are nearly a year in. I don't think this is tweaking anymore. We are passed that time frame. At this point it needs to be replaced or removed with a refund.