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Business ProfileforSun Sentinel
At-a-glance
Customer Complaints
143 complaints closed in last 3 years
38 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Business Details
- Headquarters
- 333 SW 12th Ave, Deerfield Beach, FL 33442-3107
- BBB File Opened:
- 1/1/1987
- Years in Business:
- 61
- Business Started:
- 6/14/1963
- Accredited Since:
- 5/12/2010
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- Sun-Sentinel Co., The
- South Florida Sun-Sentinel
- Sun Sentinal Newspaper
- Business Management
- Katina Kelly, Supervisor
- Gary Olszewski, Customer Service Manager
- Contact Information
Principal
- Katina Kelly, Supervisor
Customer Contact
- Katina Kelly, Supervisor
- Gary Olszewski, Customer Service Manager
- Ms. Nancy Meyer, Publisher & Editor in Chief
- Ms. Alicia Slocum, Consumer Service Manager
- Ms. Annette Kilfeather
- Additional Contact Information
Fax Numbers
- (954) 425-1136Primary Fax
Phone Numbers
- (954) 425-1496Other Phone
- (954) 425-1136
Customer Complaints
143 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/14/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Customer Reviews
43 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Natalie G
05/29/2024
Sun Sentinel Response
07/05/2024
Our sincere apologies regarding any inconvenience or frustration associated with your mother's Sun Sentinel digital subscription.
The information you provided within this BBB Review and this account is being reviewed and proper course of action will be taken. Currently, there is an active subscription associated with your email address so you will be contacted directly to assist with your request and billing concern within the next 7 business days.
In the meantime, should you have any further concerns or would like any further assistance, please do not hesitate to contact our Customer Service Department at ************.
Thank you,
******
Executive Resolution Center
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