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Business Profile

Construction Services

Habitat Group, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2023

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** a Gc from this company was given a deposit of $6000 to have permits done for our property more than 9 months ago. He stated that within 3 months maximum the permits would be completed . I called the ************* several times and the permits have not been answered for 6months, I requested my money back because of this breach of contract and **** stopped answering.

    Customer Answer

    Date: 03/08/2023

    Good Afternoon,

    Please remove the complaint made against ************* as I have already settled this case with him . 

    Thank you . 

    *************************;

  • Initial Complaint

    Date:08/15/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A General Contractor from this company agreed to have the open permits from our home closed within two months and it has been 5. We paid him a deposit when we signed the contract. He is no longer picking up our phone calls and i don't believe he has done anything in order to close out the permits. I even think he is using another persons GC License.

    Business Response

    Date: 08/30/2022

    Respond to Complaint

    In relation to the complaint filed by ****************************, we can inform you that the money delivered in advance has already been returned, and we withdraw from providing the initially contracted service.

    Best Regards


    *******************
    Habitat Group,Inc.

Habitat Group, Inc. is NOT a BBB Accredited Business.

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