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Business Profile

Air Conditioning Contractors

J & J Quality Air, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

Complaints

This profile includes complaints for J & J Quality Air, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

J & J Quality Air, Inc. has 2 locations, listed below.

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    • J & J Quality Air, Inc.

      9556 Gallagher Rd Dover, FL 33527-3604

    • J & J Quality Air, Inc.

      3103 Rolling Acres Pl Valrico, FL 33596-5654

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/18/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Contractor -- **** ***** (J&J Quality Air)(license ********* were engaged to specify and then install two entire new systems in the house remodel for property at ********************************* Despite repeated complaints, ***** assured the ** and homeowners that all work had been performed in a workmanlike manner. Subsequently, homeowners had the project inspected and defects too numerous to entirely list out were dicsovered. They included:1. supply lines in crawl not installed using crawl space rated materials;2. presence of mold (microbial growth) on new supplpy and return lines due to improper mitigation of humidity and spaces installed in;3. failure to properly install supply lines in *****, resulting in supply and return lines lying on dirt and not properly connected to vents, allowing air to empty into the crawl;4. failure to properly connect dryer vent;5. Failure to properly install (after notice given) condensation line causing damage to 2nd floor bedrooms (including mold);6. failure to install supply lines correctly in *****, resulting in gaps in supply lines;7 failure to vent bath fan properly through sealed attic;8 failure to propertly install A/C Handler and motor;9. failure to properly seal off suppply lines in *****

    J & J Quality Air, Inc. is NOT a BBB Accredited Business.

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