Reviews

Review Details

• Review fromRaffaele S

  Date: 07/10/2023

  1 star
  Bad customer service and fraud of service fees bad experience left RV for over a month this last time and one visit in February the work is shoddy and they try to inflate the finished price on service Blue compass RV keep away they lost our key to the unit also batteries under warranty less than one year were bad had to buy new ones they charged us ****** plus labor to take old ones out of unit.

• Review fromMarcos R

  Date: 06/28/2023

  5 stars
  I have some friends who are looking for a travel trailer to buy , l went with one of them last Thursday to my dealer. I have been a customer here for years, that Thursday we talked to ***** , she attended us 5 ?? , thank you my love. My friend already closed the business with you and he is also the owner of a travel trailer like me . The prices have no competition. Thank you.

• Review fromGraciela T

  Date: 03/08/2023

  1 star
  I recently brought my Olympia 19BH to Blue Compass RV Tampa I had to go back for repair after experiencing water damage due a leak. Unfortunately, my experience with the service department has been less than satisfactory. After contacting ***** ***** and sending pictures and videos of the damage, I was instructed to bring my camper to Blue Compass RV Tampa on 02/01/2023. When I arrived, I showed *** the water damage, but I've had little communication or updates on the status of the repairs since then. When I visited the dealership on President's Day (02/20/2023) to inquire about the progress of the repairs, I spoke with ***** *****, who informed me that no one had yet worked on my camper. This was disheartening, especially given the time and effort I've put into getting updates and staying informed. Then, on 02/22/2023, I received a call from ***** telling me to pick up my camper because the bath door and dinette blind had been replaced. I was confused, as I never reported an issue with the dinette blind, and more importantly, ***** made no mention of the water damage. When I asked him about it, he said he would call me back later, but he never did. I've left several voice messages for *****, but haven't received any response. When I called the service department today, I was told that ***** ******* would return my call, but I'm still waiting for a response. Overall, I'm extremely disappointed with the lack of communication and professionalism shown by Blue Compass RV Tampa's service department. It's frustrating to not receive updates or to have my questions and concerns ignored. I hope that in the future, the dealership can improve its customer service and make the repair process a more positive one for its customers.

• Review fromOscar G

  Date: 08/09/2022

  1 star
  I purchased my 2022 jayco precept 36a in June of 2021 due to covid outburst our unit arrived at Rv one mid February of 2022 we did our walk around with a person that didn't know anything about a class A rv fast forward we tried using the electric water by pushing the button on the panel it gives you a choice to use gas or electric only to find out the electric heater did not work only in the gas mode took it to rv one after the technician couldn't find the problem he deleted the electric option from the panel and told me the electric option shouldn't be there other 36a percept exactly like mind has both gas and electric I need jayco owner information ASAP

• Review fromScott M

  Date: 05/04/2022

  1 star
  I need to get this out there after this pasted weekend experience. Do not pay the extra money 600-800 dollars for their roadside emergency assistance they try and sell you on purchase day it's through Coachnet and it's a joke total joke. We waited hours for them to call us back with no results. I changed tire and replaced it myself. Just heads up also read Coachnet reviews for yourself like I should have.