Business ProfileforTop Dog Painting and Decorative Stone Work LLC

On 20 October 2022, I signed a contract with owner of Top Dog Painting (*****) to paint the exterior of my home, stone work and complete cedar tongue and groove ceilings on my front entry and back lanai. The project started approx. 14 November 2022 - 21 January 2023.I've called, sent text and emailed ***** on the following dates regarding the issue I have with the tongue and groove on my back lanai to solve amicably. However, ***** has chosen not to respond to date 3 Apr, 4 Apr, and 17 April 2023 as I called and left a voicemail.20 Mar sent text with pictures at 10:17 a.m. showing issue with tongue and groove on the back ceiling gap allowing access to things to get into the space. I received no response. I called and spoke to him on 23 March and asked if he received the text/pictures I had sent, he stated he had not surprising as all other communications up to this point, he had received w/no issue. I then proceeded to send him the pictures while on the phone w/him and he stated, the gap between the tongue and groove trim and wall he was informed by his *************************** of the issue. He further went on to say to as we discussed possible resolution caulking would not work and I agreed as I looked at the wall alignment and the gap. When I asked what the cost would be he to correct, he stated it would cost me $1k for man hours, materials as it would be 2 day trip etc... I stated I would be in contact with him as I had projects going on. On 3 Apr, I txt/emailed **** stating that I had time to reflect on our conversation on 23 Mar/that he stated that ****** informed him of the issue YET he nor ****** informed me thus not allowing me to make an informed decision on how I would like to proceed. Had I been informed while they were here on the job my cost would not be $1k as the manpower cost etc...was in the price I paid for the ceilings to be done. Additionally, I would like to come to a reasonable resolution as the workmanship isn't quality nor good business.