Business ProfileforRealty Group of Southwest Florida, Inc.

Dreadful! These people took my money AND breached my personal/household security. Michael W and his associates took money for maintenance that was in some cases never performed and in some cases incomplete, and took the money. When I complained, they terminated my contract and refused to refund me, and sent rude emails to me. I provided photographic evidence for the outstanding issues from their own "after photos" (which I clarified were taken after the work several times before complaining). Michael also then trespassed on my property after the termination of the contract. Cleaning was not done, as they sent pictures of dirt in the kitchen after this was 'done'. They failed to remove all of the tree debris, and on their inspection didn't even notice a collapsed fence. The lawn maintenance was incomplete and the areas that had been 'mown' were uneven and done to an extremely poor standard with no edging. Weed spraying paid for never occurred. Debris remained in their photos after I paid for it to be removed. The finish on the removal of an overhang was messy and was done to an extremely poor quality. They charged me for a toilet seat they didn't replace and refused to provide photos when they insisted it was done. They charged me for lightbulbs that were clearly missing on the 'after' photos. The recaulking of the shower was incomplete, with black holes remaining - they then tried to take more photos from further away to stop me seeing this. Perhaps worst of all, my back door was damaged during their management of the property with a hole in it - as Michael has anger issues, I worry this was caused directly by him. I then discovered that they allow all of their clients to access everyone’s property management, approve each other’s charges, see credit card details, addresses and tenant presence/information. I find this to be a HUGE security issue, and I’m disgusted that my information is present there as it puts my security and property at significant risk.