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Find a Location

NewAir Home Care, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • NewAir Home Care, Inc.

      15519 US Highway 441 Ste 304 Eustis, FL 32726

    • NewAir Home Care, Inc.

      (Branch) 2201 SW College Rd #12 Ocala, FL 34471

    • NewAir Home Care, Inc.

      (Branch) 1380 Mason Ave Ste B Daytona Beach, FL 32117

    • NewAir Home Care, Inc.

      PO Box 190 Tavares, FL 32778-0190

    • NewAir Home Care, Inc.

      1030 Urico Golf Rd Lady Lake, FL 32159

    Business ProfileforNewAir Home Care, Inc.

    Hospital Supplies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers durable medical equipment and supplies.

    Business Details

    This is a multi-location business.

    Find a Location

    NewAir Home Care, Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • NewAir Home Care, Inc.

        15519 US Highway 441 Ste 304 Eustis, FL 32726

      • NewAir Home Care, Inc.

        (Branch) 2201 SW College Rd #12 Ocala, FL 34471

      • NewAir Home Care, Inc.

        (Branch) 1380 Mason Ave Ste B Daytona Beach, FL 32117

      • NewAir Home Care, Inc.

        PO Box 190 Tavares, FL 32778-0190

      • NewAir Home Care, Inc.

        1030 Urico Golf Rd Lady Lake, FL 32159

      Location of This Business
      15519 US Highway 441 Ste 304, Eustis, FL 32726
      BBB File Opened:
      11/14/2006
      Years in Business:
      22
      Business Started:
      6/25/2002
      Business Started Locally:
      6/25/2002
      Business Incorporated:
      6/25/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Contact Information

      Principal

      • Timothy Ostermyer, President

      Customer Contact

      • Timothy Ostermyer, President
      • Lloyd E Steinbrook, Vice President
      • Bethany Reichwein, Office Administrator
      Additional Contact Information

      Fax Numbers

      • (352) 357-3238
        Primary Fax
      • (352) 671-5332
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/22/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      The business refused to service my oxygen machine; I suffer from COPD, and they asked me to blow through the lines. They refused to come out; they were verbally abusive to me, my daughter, and my son. The machine was putting water down my nose and throat. This is one of many occasions where they harassed me and refused service. All the reviews on ****** and Yelp are horrible. They feel they can just abuse there elderly patients and ************ a check. PLEASE stop them from doing this.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      GARY H

      1 star

      12/26/2023

      I would not recommend them. They charged me $40.00 extra for supplies after my insurance paid what was owed. I also had no out of pocket expenses. Because I met my out of pocket expenses. The lady on phone told me I got Premium supplies and that they would not reimburse me. Every person gives you a different answer. Her last answer was you can find another supplier. I was a customer for over 10 years and that is how they treat you.

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

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