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Business Profile

Vacation Rentals

Mock's Amelia Vacations

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromLaurie B

    Date: 11/01/2024

    1 star
    Horrible experience, arrived at the condo and had no towels, no toilet paper no toiletries, no hair dryer, no sheets on the bed. Horrible experience do not rent from mocks Amelia Realty
  • Review fromRobert M

    Date: 04/10/2024

    1 star
    After having dealt with Mocks for over 1 year. I decided to change to a different management company. After multiple issues, I attempted to set up a meeting on numerous occasions to no avail. Cleaning was sub par, monthly accounting statements as well as payments were not delivered in a timely fashion, tax reporting was not done until the county sent a demand letter, reservations disappeared and I was told there were none, until I produced an email proving it, then all of a sudden they "remembered" having to move guest. It has been over a month sense we switched and still no payment and complete silence. Overall the experience has been very disappointing and unprofessional. I would highly suggest using someone else.
  • Review fromVesna L

    Date: 11/16/2023

    1 star
    My family owns a condo in Amelia Island, FL, and it was managed by ****'s until very recently. There are so many issues with this management company. Let me just list a few of them.1) My mother, who is technically the owner of the condo, is 85 and not at all tech-savvy. The owner, *********************, knew this and took advantage of it. If my sister and I had not been monitoring the monthly rental receipts my mother would never have known that ****'s owed her about $12K.2) ****'s still owes my mother about $4K and said they would not send it to her even though the check they allegedly sent must have gotten lost in the mail as it was sent about 18 months ago. ****'s basically is refusing to pay mom what they owe her.3) ****'s never reported to mom - or to my sister and I - when things became run-down or simply broken (like appliances, plumbing, most recently the air conditioner). When we complained that they did not tell us things, they blamed us. 4) The owner is incredibly rude. I would go with just about ANYONE ELSE if I were you.

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