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Business Profile

Collections Agencies

Trans National Credit Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/19/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ANESCO NORTH BROWARD LLC, I do not have a contract with TRANS NATIONAL CREDIT, they did not provide me with the original contract as I requested.

    Business Response

    Date: 05/07/2024

    Trans National Credit Corporation is the collection agency for the provider Anesco North Broward, LLC.  The debtor will need to contact ***************************** to obtain their records.  Trans National Credit Corporation is not the custodian of medical records; again these records may be requested from the facility in which services were provided.  The date of the service was 09/02/2019; please check your records regarding the service you received from the provider.  This debt will remain reported to Equifax unless we are provided a dispute specifying the asserted inaccurate information reported.  We will then verify that information further and report to Equifax accordingly.  We also offer to invoke a specified remedy, such as monthly payments on the account or a discounted flat rate fee so that we can report the updated information to Equifax.

     

    THIS IS AN ATTEMPT TO COLLECT A DEBT.  ANY INFORMATION OBTAINED WILL BE USED FOR THE PURPOSE OF COLLECTING THIS DEBT.  THIS COMMUNICATION IS FROM A DEBT COLLECTOR.

  • Initial Complaint

    Date:09/12/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable and should not be held liable in any form for this debt with ************************. I do not have a contract with TRANS NATIONAL CREDI. They did not provide me with the original contract that I requested from them

    Business Response

    Date: 09/25/2023

    This account is a debt owed to *************************.  Trans National Credit was the collector for this provider.  This debt is for the date of service 09/19/2018 and remains past due.  This debt was billed to your insurance company and this was part of your deductible and the responsibility of the member.  We are willing to take monthly payments on this account until paid in full.  The debtor has never disputed this account directly with us.   Trans National Credit can only supply the debtor with the billing aspects of this account.  All records must be obtained from the facility in which services were provided as we are not the custodian of records.  

     

  • Initial Complaint

    Date:09/09/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable and should not be held liable in any form for this debt with ************************, I do not have a contract with TRANS NATIONAL CREDIT They did not provide me with the original contract as I requested from them.

    Business Response

    Date: 09/25/2023

    We have received several disputes from this consumer regarding the aforementioned account.  This account is a past due debt owed to the provider ************************* for services provided on 10/20/2021.  We are not the custodian of records and records must be retrieved from the facility in which services took place.  All required information was sent to the debtor; all disputes have been responded and validation from the provider's office has also been sent to the debtor.  This is a valid debt.  We are willing to remedy the account with monthly payments or a settlement amount however the debtor continues to dispute the debt.

  • Initial Complaint

    Date:11/12/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    TRANS NATIONAL CREDIT CORP (Original Creditor: ANESCO ANESTHESIA ASSOCIATES) - 38XXXX -$319.00 - How dare you report an unknown medical collection on my credit report? I never shared my medical records. I have never been in any accidents. There is no way that this account belongs to me. This is a fraud. Please block and remove this unknown medical account. You are violating my privacy!

    Business Response

    Date: 12/08/2022

    From: *********************** <********************>
    Date: Fri, Nov 25, 2022 at 1:20 PM
    Subject: Complaint ID ********
    To: Anouska D. <***************************************>


    Anouska:

    This is in response to your letter dated November 12, 2022; we apologize for the late response although we only received the letter on November 21, 2022 as we always respond expeditiously. 

    Please find attached our recent response to this consumer directly.  This account is for the anesthesiologists professional fee for this consumer.  We have many cases where the consumer is confused on how anesthesia billing works; the consumer is charged a fee by the actual anesthesiologist who performed the procedure.  The facility in which services are performed also charge the consumer a fee for anesthesiology which does not include the anesthesiologists professional fee.  The facility would be able to explain to them what the anesthesia fee includes on their billing.  Again our account due is for the anesthesia doctor's professional fee which is not included with the facility billing.

     
    Please let us know if you have any further questions or need additional information.

    Thank you,

    --
    Trans National Credit Corporation
    1126 ******************
    Suite #***
    **************, ** 33316

    Email Confidentiality Notice: The information contained in this transmission is confidential, proprietary or privileged and may be subject to protection under the law, including the **************** Portability and Accountability Act (HIPAA).

    The message is intended for the sole use of the individual or  entity to whom it is addressed.  If you are not the intended recipient, you are notified that any use, distribution or copying of the message is strictly prohibited and may subject you to criminal or civil penalties.  If you received this transmission in error, please contact the sender immediately by replying to this email and delete the material from any computer.

  • Initial Complaint

    Date:10/12/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Trans National Credit and do not have a contract with them. They did not provide me with any original documents or signatures like I asked. This debt was not properly validated.

    Business Response

    Date: 10/25/2022

    From: *********************** <********************>
    Date: Tue, Oct 18, 2022 at 5:26 PM
    Subject: Complaint ID ********
    To: *************************************** <***************************************>


    This is in response to the complaint ID ********.  We have also responded directly to the consumer. The attached is our third response to the consumer.
    Thank you

    --
    Trans National Credit Corporation
    1126 S. Federal Highway
    Suite #***
    **************, ** 33316

  • Initial Complaint

    Date:10/12/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Trans National Credit Corporation and do not have a contract with them. They did not provide me with any original documents or signatures like I asked. This debt was not properly validated.

    Business Response

    Date: 10/25/2022

    From: *********************** <********************>
    Date: Tue, Oct 18, 2022 at 5:58 PM
    Subject: Complaint ID ********
    To: <***************************************>


    Please see attached.  We have responded to the consumers letters disputing the account two times; attached is the third response that has also been sent to the consumer directly.

    Thank you

    --
    Trans National Credit Corporation
    1126 S. Federal Highway
    Suite #***
    **************, ** 33316

Trans National Credit Corporation is NOT a BBB Accredited Business.

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