Reviews

This profile includes reviews for ACE Jiffy Lube's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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ACE Jiffy Lube has 49 locations, listed below.

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  ACE Jiffy Lube

  100 West Cypress Creek Rd Suite 900 Fort Lauderdale, FL 33309-1951

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  ACE Jiffy Lube

  23133 Sandalfoot Plaza Dr STE 4 Boca Raton, FL 33428-6600

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  ACE Jiffy Lube

  23193 Sandalfoot Plaza Dr Boca Raton, FL 33428-6697

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  ACE Jiffy Lube

  8329 Pines Blvd Pembroke Pines, FL 33024-6607

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  ACE Jiffy Lube

  1203 N State Road 7 Royal Palm Beach, FL 33411-5186

Review Details

• Review fromDamien B

  Date: 03/31/2025

  1 star
  I had jiffy lube service my vehicle with an oil change . The engine blew up on the highway due to a lack of oil in the car in less than 100 miles. Jiffy lube denied all responsibilities for this and Im looking at a $12,000+ repair bill to fix my car

• Review fromDaniel S

  Date: 12/06/2024

  1 star
  Brought my 2023 Kona In for oil change got home from the oil change oil spots all over my driveway.I called jiffy lube they said bring it back the next day.The manager at jiffy said they would fix it and I would get a complete refund.I was told I would have to get my refund thru Groupon but it would be no problem .Jiffy lube put a new filter on got home and leaking everywhere again.Called the manager and he said I would have to bring it back again,he would have his top mechanic work on it this time.Asked him when I got there what the problem was he said the mechanic who worked on it was new and wasnt trained properly the head mechanic would fix it.I asked him again about my refund and he said Groupon usually Takes 7 business days.Still havent seen my refund and the job was done on 11/8/2024 .Contacted Groupon and was told jiffy lube would get a hold of nothing still.Getting the run around

• Review fromChristian M

  Date: 08/14/2024

  1 star
  I came in one August 10th to the Jiffy Lube located at ***********************************************************************************************************. The service that was being done was a brake pad and rotor replacement in the rear. The service was completed and I left. On August 11th, I hear a metal sounds coming from the rear end and was going to bring it in on Monday after work to have it checked out. On August 12th Monday morning headed to work. I feel the vehicle shaking excessively and almost get into an accident on the highway. I pull over and take a look at the wheels. The manager and another guy who I watched work on my vehicle did not tighten the lug nuts or put all the lug nuts on correctly. This couldve caused an accident resulting in injuries, car damage etc. This couldve been way worse than it is. I come back and zero accountability was taken. The manager did zero to reimburse but offered a free oil change. I asked for a refund and was told that was not possible. After leavening the vehicle so they could check out the sounds and put new lug nuts on which had to be ordered. The lug nuts that were put on the vehicle werent even the same color I had previously and was told everything is good now. The car is still making sounds in the rear. I have gone to a Euro Specialist Auto Shop and was told the rotors and pads they put in are NOT oem equivalent. I asked the mananger very clearly what rotors and pads they were putting in and if they were equal in terms of specifications. Manager said yes yes yes. Come to find out, they are not. I did not receive the service that was falsely promised by the manager *****. I want a full refund. This is not including time and energy spent to bring the vehicle back. Taking off of work to bring the vehicle back when a simple mistake like this shouldnt be happening. I need someone to reach out and resolve them quickly because if not Im about ready to get my attorney involved.

• Review fromRichard B

  Date: 06/15/2024

  1 star
  Worst experience of my life. Was there for an oil change. First off, they put way too much oil in my car. Secondly, 42$ for an engine air filter. They took out the old air filter and NEVER PUT A NEW ONE BACK IN. Luckily I know my car very well and was able to pick up on a very faint humming noice that was NOT there when I first arrived. Imagine if I had been someone who was unable to pick up on the difference. They could have potentially blown out my engine. When I returned, I asked MANAGER **** if he would be willing to provide any kind of compensation for my troubles and the scumbag laughed in my face. DONT GO HERE unless you want them to potentially destroy your vehicle.

• Review fromKhai S

  Date: 02/28/2024

  1 star
  Its been 6 months since Ive been dealing with Jiffy Lube, I have been fired from my job because I had no transportation. I just want my car fix from audi and no one else but they refuse to communicate

• Review fromPatrick W

  Date: 12/18/2023

  1 star

  Patrick W

  Date: 12/18/2023

  I took my 2018 *** X3 M40i to the ACE Jiffy Lube location in ***** on **************. The car continuously leaked oil from the first day I got my oil change (also got talked into a brake flush I didn't need). After my third visit back to correct the problem, they told me they needed to order a new plug for the oil pan and it would be arriving in two days. The next morning, there was a huge pool of oil under my car and I realized I had a severe problem.I took my car to the dealership the next morning, and they informed me that they had stripped the original oil pan by trying to force the plug back into it. Then, without my consent or knowledge, they re-bored ("tapped") the pan and replaced the factory plug with an aftermarket plug, which did not fit. I had to spend $6300 to replace the pan, and ACE literally has ghosted all of my emails and calls to various "team members", as well as Jiffy Lube corporate, which simply passes the messages on to ACE (allegedly).Fast forward to last week...my check engine light came on after the oil pan replacement, and come to find out, they used either the wrong oil, or too much had leaked out, so that the gears are grinding and there are metal shavings all over the oil filter. As a result, the car needs a new engine, at cost of $35 THOUSAND DOLLARS. It remains at the dealership, unusable.I am shocked by ***'s *************** attitude...the feel that they can simply ignore the problem and it will go away. Imagine if I had my kids in the car and the engine failed on I95? This was literally a disaster waiting to happen, and they cannot return an email or a phone call. I have given them the opportunity to make this right, and they are forcing me to retain an attorney to recover my losses. I don't wish this nightmare on anyone. I literally have to buy a car after this disaster.

  ACE Jiffy Lube

  Date: 12/19/2023

  Please have **************** reach out to me at either ***************************** or **********************

  I will investigate these claims and try to resolve. I'll need invoice information before I can do anything.

  Thank you,

• Review fromalina a

  Date: 11/04/2023

  1 star
  I took my car to Jiffy Lube for an oil change and to check the lights that showed on in the dash board and to replace the front right turn signal bulb. Immediately they tell me I need a brake fluid replacement and power steering fluid flush/exchange plus the oil change and wiper blade replacement. I agreed and waited. The job was completed quickly and I paid. Driving the car out of the lot, see the lights are all on and the right turn signal light is still not working. Drive back to Jiffy lube, tell the guy the lights are still showing and the bulb was not replaced and he says, "We checked everything and nothing wrong. We put water in the windshield reservoir", which was another light showing up in dash board. Then another guy comes up and says "Sorry about the bulb, I will replace it now" of which I had to pay extra for it. A week later while driving, the engine light starts beeping and its flashing red, the gauge is showing the car is completely hot. Stop check the car and there is no coolant in the car. Walk to store in the corner and bought coolant. The next day took car to a reputable mechanic who said the engine was gone and also the radiator. They showed me and also sent me pictures of the damage. Of which I had to replace engine and radiator. On top of that showed me the wiper blades were bad and needed replacement. I have been told it was negligence that the radiator and coolant reservoir leak was not detected as it was very easy to detect. This same issue has happened before to others, having to REPLACE an engine at a VERY, VERY costly expense. Stay away, please.

• Review fromLeka G

  Date: 09/20/2023

  1 star
  I visited jiffy lube store #**** Northlake in *************** today September 15, 23 at 8am. I came in for a oil change, synthetic basic service. To my surprise I needed many more services said the attendance who greeted me and the mechanic who also assured me. They than offered me a way to get said services, which I also agreed to when pressure by the men (associates) . SNAP FINANCE I was approved and than held there for 6 and a half hours. I refused some services because of the time. Specifically, asked them to NOT add the service of spark plugs because of time. They did it anyway. Service's I didn't know of were also applied to my ******************* things that totalled a large amount. I was estimated 1 and half-hour, 2 at most. But 6 plus hours later I was still held there unable to start my day. Or Just leave. They kept my car in the air. After I repeatedly asked and shouted for it to be brought down. They started the work and wouldn't allow any changes. I had to cancel appointments and rearrange my day because of their bad service. I was told all sort of things about defected parts that caused my vehicle not to start. Also, a wheel lock. MADE a big deal of it. ( in attempting to break it) all while they did multiple other services on the vehicle for the snap finance money. I agreed to basic things, a air cabin filter change, synthetic oil change, ac filter change, but was being given anything now I was livid at this point and required to pay $1,524 charged over time with the snap loan for shottie services there. The Gm ***** wasn't at all helpful, besides offering me a ride home solely to get rid of me after sitting in this establishment for more than 3hrs at this point and raising my voice. The mechanic that came to find all of these problems with the vehicle and parts and who serviced it was ****. Again, I had to pay for his poor service's and sacrificed my whole morning and day to sit in a shop and be ignored and taken advantage of. I was also told to come back.

• Review fromKenneth M

  Date: 08/17/2023

  1 star
  I sent my 17 y/o son to take the car in for an oil change. He calls me and says this worker was recommending that he get the "works" package that they offer and he thought it was a good idea. Apparently they had advised him to change the oil using the top of the line brand and flush the transmission and the the radiator and lord knows what else to the tune of $550. He hands this lady, ***, the phone and I ask her what is she trying to sell my child. She says, I'm just doing my job. So apparently Jiffy Lube tells their customers to take advantage of anybody they think will fall for it. I tell him to leave but they already started, She then advises my son to never grow up to be like your dad. This is how people deal with your kid when their parent is not present. Shameful.

• Review fromMaria S

  Date: 08/10/2023

  1 star

  Maria S

  Date: 08/10/2023

  On 8/2/2023, I brought my 2020 ***** Passport to Jiffy Lube at *********************************************************************************** for an engine oil and filter maintenance service. The manager recommended adding a differential oil change based on *****'s maintenance schedule, and I agreed.After Jiffy Lube finished servicing my vehicle and I left the premises, I noticed a strange sound coming from the rear of the car within a block's distance. I promptly returned to Jiffy Lube to report the issue. They assured me they would investigate and, after a 2.5 hour wait, returned my car, stating they had performed a second differential oil change.Yet again, after leaving I quickly had to return to Jiffy Lube, as the sound from my car had worsened. On this visit, they claimed not to know the cause of the issue.To diagnose the issue, I had to take my vehicle to *****, where they identified that incorrect oil had been used in the differential. *****s estimate to repair the damage my vehicle incurred is $5,259.50. With *****'s assessment in hand, I approached Jiffy Lube with a request for them to cover the repair expenses, given their recent differential service. Surprisingly, the manager declined, despite providing documentation from the dealer confirming the incorrect oil usage.Subsequently, I learned from ***** that the differential oil change should occur at ****** miles. ******** my car had only covered ****** miles, making the differential service conducted by Jiffy Lube unnecessary and incorrect. Presently, Jiffy Lube's manager contends that the vehicle was already damaged upon arrival, absolving them of responsibility. This assertion contradicts their own employees' test drive before the initial service, which indicated no issues. In the end, I went in for a routine engine oil change and because I was misled into paying for a service that my vehicle did not need, now I must scramble to attain the funds to cover this unforeseen repair that should have not happened in the first place.

  ACE Jiffy Lube

  Date: 08/11/2023

  After completing my due diligence and reviewing the Carfax report for this vehicle, ACE Jiffy Lube is denying any and all responsibility for the condition of this ***** Passport. This is what my investigation shows as per the Carfax report.

  On 8/3/2020 this vehicle was delivered to ****************************. On 9/28/2020 this vehicle was registered as a personal lease vehicle. On 3/20/2021 this vehicle had it's first service (**** miles) at *************. On 9/1/2021 this vehicle was declared a "Total Loss" by the insurance company. Flood and water damage was reported. On 10/7/2021 a Salvage Title / Not Actual Mileage Title / Flood Damage Title was issued. On 10/20/2021 the mileage reported was ***** and the vehicle was sold at a salvage auction. On 4/21/2022 a new owner was reported to the ************************ of ***** Vehicles. A Salvage Title was issued, a Not Actual Mileage Title was issue and A Rebuilt Title was issued.

  On 7/11/2023 this vehicle was serviced at *********** with the mileage at 24311.

  I also have confirmed that we purchased the differential fluid for this vehicle from ***********.

  This claim has been denied.