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Find a Location

PuppySpot Group, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPuppySpot Group, LLC

    Pet Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.21/5stars

    Average of 113 Customer Reviews

    Customer Complaints

    76 complaints closed in last 3 years

    23 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/11/2024

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    PuppySpot Group, LLC

    Business Details

    This is a multi-location business.

    Find a Location

    PuppySpot Group, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      300 SW 1st Ave Ste 155, Fort Lauderdale, FL 33301-1847
      BBB File Opened:
      7/3/2007
      Years in Business:
      18
      Business Started:
      11/16/2005
      Business Started Locally:
      11/16/2005
      Business Incorporated:
      11/16/2005
      Accredited Since:
      4/11/2024
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      201
      Alternate Business Name
      • Puppyspot
      Business Management
      • Ms. Claire Komorowski, CEO
      • Ms. Cheyanna Ashley, Director, Breeder Development & Operations
      Contact Information

      Customer Contact

      • Ms. Claire Komorowski, CEO
      • Ms. Cheyanna Ashley, Director, Breeder Development & Operations
      Additional Contact Information

      Fax Numbers

      • (855) 215-4244
        Primary Fax

      Email Addresses

      Customer Complaints

      76 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a dog from Puppy Spot .. and the dog is not well mentally. Its now a 5 month old puppy that continues to eat his own f**** and drink his own urine. I have called the company/ business several times to voice my concerns .. they have not provided me a solution. I need TJ send this puppy back to the breeder .. and asking for a refund or portion of what I paid for the puppy. The company has repeatedly refused my request. They want the puppy back so they can Resell him .. calling it re-homeming
      Read More

      Customer Reviews

      113 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lisa N

      1 star

      06/06/2024

      I got my puppy in December of 2020 and at that time, would have left a 5 star review. He is the most special dog and I love him so very much. Between now and then, he has consistently battled UTIs and Crystals (which can turn to kidney stones if not managed properly), which force him to be on special food. He has also been diagnosed with epilepsy, which needs daily medication and now with luxating patellas in his hind limbs, also requiring supplements and maybe ultimately surgery. All of these are pretty typically congenital/hereditary issues, so I am told. I love this dog more than anything and seeing him suffer these host of issues at 3 years old is not fair and it's not right. Your breeders are apparently unethical... your service is unethical and I am angry. I am sure as such, you will do absolutely nothing because it is clear that you care neither about the animals you are peddling or the customers you are selling to, but I still needed to reach out because this breeder needs to not be breeding any longer or at bare minimum not breeding the parents of my dog, so this does not happen to anyone elses dog.

      PuppySpot Group, LLC Response

      06/11/2024

      We are sorry that your puppys ***** challenges are ongoing. As you shared, they are all common congenital and hereditary issues with certain breeds. Your dog was bred by one of our top breeder partners who has a multi-year track record of meeting or exceeding all breeding standards. Sadly no amount of love and care can guarantee a dog does not suffer from one or more of these conditions. We have reached out since seeing your first posting to see if we can provide support in any way but have not heard back. Please let us know. And again, we are sorry that you and other dog owners are faced with these common health challenges. 

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