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Find a Location

Lifetime Air, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLifetime Air, LLC

    Air Conditioning Contractor

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers residential and commercial air conditioning installation, service and repair.

    Business Details

    Location of This Business
    4140 Evans Ave STE 100, Fort Myers, FL 33901-9347
    BBB File Opened:
    1/20/2012
    Years in Business:
    12
    Business Started:
    12/14/2011
    Business Incorporated:
    12/14/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CAC1817011 for this business, issued by Construction Industry Licensing Board

    These agencies may include:

    Construction Industry Licensing Board

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CAC1817011 for this business, issued by Lee County Construction License Board

    These agencies may include:

    Lee County Construction License Board

    1825 Hendry St

    Fort Myers FL 33901

    (239) 533-8895

    http://www.leegov.com/dcd/ContLic/ActCont

    BBB records show a license number of 201200000072 for this business, issued by Collier County Construction License Board

    These agencies may include:

    Collier County Construction License Board

    2800 Horseshoe Dr N

    Naples FL 34104

    (239) 252-2400

    https://cvportal.colliergov.net/CityViewWeb/Home/

    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mrs. Lida Castillo, Owner/Member

    Customer Contact

    • Mrs. Lida Castillo, Owner/Member
    • Yoandry Ponce, Manager
    Additional Contact Information

    Fax Numbers

    • (239) 694-7127
      Primary Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    7/20/23 $3200.00 They were supposed to put a metal ****** around my A/C and put Hurricane straps to secure.They were supposed to install a return in a different location. They were supposed to install and supply two boxes 12" , Duckboard and mastic sealed return box , ********** and seal supply trunk line at collar. They were supposed two install a grill cover for the return they put in. ********** and seal supply trunk line at collar. This was supposed to pressurize the system. They did not pressurize the system. It is now Hotter in my house than before they did the work. They did not apply any Hurricane straps or brackets .They did not put the correct grill for the return in the floor instead one made for installing in a ceiling. The two 12" boxes were not visible and he spray foamed it shut so you can't see , the spray foam was used in place of moving unit and creating a ****** around it , it looks like no other A/C unit I've ever seen and I live in a trailer park so looked at several , 40 plus. My system is now even more inefficient than before they came. My place is 85 degrees in the heat of the afternoon. This was the owner who would not give his name and none was on his business card. Totally ripped off. He was here 2 hours and charged me $3200.00 dollars. if parts were $400.00 that means he makes $1400.00 per hour . They were recommended by people in the mobile home park but they used the service before a new owner took over and its quit a different story now if you check reviews.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ruth K

    1 star

    12/27/2022

    All smoke and mirrors! Buyer be aware!!! Great if buying all new unit, but does not want you for repairs if they did not install. Had new unit installed in August, then the hurricane so our HOA replaced the condenser. Unit did not heat ******* cold snap so when we called for service *** the owner said he would not service. Very disappointed, will not recommend!

    Lifetime Air, LLC Response

    01/03/2023

    We are always very Happy to help all our LOYAL Customers! LIFETIME AIR, LLC is not responsible for any other company wrongdoing. *** does not give Free replacements; we are very disappointed not being able to at least be given the opportunity. Thanks for sharing 

    Local BBB

    BBB of West Florida

    BBB Reports On

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