Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Eagle Moving, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Eagle Moving, LLC

      1968 Custom Dr Fort Myers, FL 33907-2102

      BBB Accredited Business
    • Eagle Moving, LLC

      6620 Alico Rd Fort Myers, FL 33912-6028

      BBB Accredited Business

    Customer ReviewsforEagle Moving, LLC

    Moving Companies
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    21 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Denise M

      1 star

      08/16/2024

      I used them a year and half ago and I DO NOT recommend! Scheduled a 27' truck, and I told Jake several times, it wouldn't be big enough. Had to send a second truck, which i had to pay same fees again plus for three more movers to load that truck. There isn't a box that didn't have broken items, and no piece of furniture that wasn't scratched, dented, or broken! Not exaggerating! When I tried calling to report, couldn't get a call back. I left voice messages on phone about damage, no one called back. I have moved myself 3 times from one state to another, packing everything myself, and loading truck. Not one item broke, even a 3x5 foot beveled edge mirror, no frame. I packed everything myself, so I know it was packed good. They moved me 60 miles and damaged everything. Horrible! Had to give one star rate, but don't deserve that one.
    • Review from Brenda H

      1 star

      06/18/2024

      When I called and talked to Jake he gave me a great price and said that was all I would pay. When it got close to the move date I am getting calls say they needed an extra 1000.00 dollars on top of the 3000.00 down payment I had already paid. Then I got a call to go over what we were moving and I was told we needed a bigger truck and it would cost more money. I told them in the beginning what I had and that was the quote I got. The price nearly doubled and it was too late to hire someone else. The people they hired to move us arrived with the wrong truck so they could not take all our stuff and we had to leave it behind but Eagle still charged me for the larger truck. I called several times about this but got no resolution.
    • Review from Jen C

      1 star

      06/08/2024

      just dont hire eagle movers! They promise you the world, tell you what you want to hear …. Low ball estimate to only demand more money ( double ) . After they start loading! Movers were a day late to for my move! Most consumers do not read an entire contract word for Word… The company knows how to cover their *** they have a clause for everything to protect them!
    • Review from Nicole W

      1 star

      04/11/2024

      Dont make the mistake we did. I trusted real estate agents referral to these guys. They showed up close to 1 hour late, sent two kids (like 18) one had been on the job 4 days and one for one month. Took 2 1/2 hours to load 5 items on truck. Had to wait over 30 minutes for someone else to come because they forgot tools. They were supposed to then follow us to a storage unit. Waited and waited, theyre AWOL. Called company, it was the sales office and they couldnt help me. Said the guys may have taken a 1 hour break - which we were never told about. Called back and asked for a manager #. The sales guy gave me a number that is not accepting calls! So our stuff is in a truck somewhere, no one will take accountability or help us. Absolute disaster. Would give zero stars if theyd let us.
    • Review from Jorge T

      1 star

      09/28/2023

      I would give Eagle moving a negative number if it allowed me to. My elderly parents hired them to move from ****** to ********** and they are having the worst experience every. The company underestimated the size of the truck and they had to wait for a second truck. The first truck made the 5 hour drive and my father is still waiting for the second truck. The truck that id show up had three movers with horrible attitudes. They began yelling at my 70 year old mother about the drive and the size of the front door. I happen to live across the street so she asked me to come by since she felt uncomfortable around them. One of the movers was yelling and cussing about the drive and situation. When I told him to calm down and do the job he was hired to do he began threatening me and needed to be help back by one of the other movers. This lasted about 20 minutes until the manager called him. He told us it was his lawyer, but I'm assuming it was his boss. I would never expect to get such attitude from movers that were hired to move. Please think twice before hiring theses people.

      Eagle Moving, LLC Response

      10/01/2023

      Hello *****,

      The situation you have described above is not entirely true. I would be happy to address your concerns.

      The miscommunication with our team began when your mother had requested they move oversized items through a tight doorway. When they were trying to explain this to your mother and warn her of potential damages, you had shown up and began accusing the team of mistreating your mother and calling them obscene names. Although we do not condone how our team responded to your advances, we believe this could have been handled better on all sides.

      We apologize if all of your mothers items did not fit into a single truckload. We provide only one sized truck, and if additional items are added after receiving a quote this can cause additional truckloads to be needed.

      We hope your mother enjoys her new home.

      Kind regards,

      *************************
      Eagle Moving, LLC
      **************
      *******************************

      Customer Response

      10/02/2023

      That is a complete lie. Your employee started his temper tantrum far before I arrived. You need to do a better job screening your employees. Your crew did mot have the knowledge needed to complete the job presented to them. Every moving situation is different and you as a moving company need to train your employees better to think in there feet and over come obstacles as they present themselves. I even had to lend them tools and they still didnt know how to disassemble the furniture. Something that my 70 year old father did on his own. All this falls on your lack of taking and hiring habits which led to an unsafe environment for my mother and that is why she called me to show up. You can defend your employees behaviors all you want. I just hope they dont hurt anyone in the future.

      Customer Response

      10/03/2023

      That is a complete lie. Your employee stated his temper tantrum far before I arrived. You need to do a better job screening your employees. Your crew did mot have the knowledge needed to complete the job presented to them. Every moving situation is different and you as a moving company need to train your employees better to think in there feet and over come obstacles as they present themselves. I even had to lend them tools and they still didnt know how to disassemble the furniture. Something that my 70 year old father did on his own. All this falls on your lack of taking and hiring habits which led to an unsafe environment for my mother and that is why she called me to show up. You can defend your employees behaviors all you want. I just hope they dont hurt anyone in the future.
    • Review from Paulette H

      1 star

      09/05/2023

      Yes, Please read this review and run away from this company. They quoted me a price and it was double. They will ghost you and never call back. DO NOT USE THEM.
    • Review from Robert C

      1 star

      08/15/2023

      Eagle Moving Company in *************** ******* is a complete scam! They should be behind bars ! They are thieves ! They gave us a lowball price to move my niece to ******* for a new Nursing position. Being 61 yrs old and not wanting to move her myself , I unknowingly took the bait . After giving them my credit card number they charged me immediately and then became very hard to contact . After getting suspicious I searched the web for customer reviews and saw how many other people had been scammed and robbed by this company. I had to call with a different phone to even get them to answer their phone so I could speak with someone. After arguing for 30 minutes on the phone I was only able to get 1/2 my money back refunded to my credit card. I was supposed to be able to cancel within 72 hours for a complete refund , the problem is they ghost you immediately so this cannot happen. I contacted them with a different phone within 48 hours and they still refused a full refund. After cancelling with Eagle Moving , a full week later I get a call from some guy that sounded like he was at a bar and wanted to know what time he was supposed to be at my house to pick up our stuff. Obviously he was the third party that Eagle Moving had subcontracted to move our belongings to ******* . He had no idea the move had been cancelled and didnt seem all that surprised when I told him it was. Someone needs to start a class action suit against Eagle Moving , there certainly appears to be plenty of very unhappy victims of their criminal practices . I feel fortunate my losses were not as severe as others I have read about and my heart goes out to you others who have been deceived and robbed by this company .
    • Review from Timothy W

      1 star

      08/15/2023

      This company is a complete sham....DO NOT use them. Shane was the sales man who sweet talked me into the deal, reassuring me on every question I had. These people have had my furniture for over three weeks and will not tell me when an ETA for delivery will be. I call every single day and NOT ONE person has returned my calls. They are a broker and once they get your money they turn you over to the actual moving companies that have nothing to do with Eagle...it is the absolute scum of the earth business....run run run.....TERRIBLE TERRIBLE TERRIBLE people. Its horrible to have companies like this continue to operate with no regard....
    • Review from Chris S

      1 star

      07/11/2023

      Terrible experience. Not stated up front that we would have to wait up to a month for our delivery. Not professional, deceptive and should NOT be in the business of moving households.
    • Review from Dina B

      1 star

      06/21/2023

      Never go with this company. They did brake 2 bookcases, a lot of wall scratches fridge never been installed in the kitchen as was promised. I paid 5 000 for 17 miles distance 2 bedrooms. I provided meals and tips, but it is did not improve service Terrible management.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.