Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Health and Medical Products

Halo Florida DME, LLC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Medical Products.

Complaints

Additional Complaint Information

Customer Complaint:
BBB received the following Scam Tracker submission(s) concerning this company:

- Created on June 14, 2022:
"POS MED CORP
(654) 778-9124
710 Pondella Rd. Suite 4 North Fort Myers
This Co sent me unnecessary and unwanted medical equipment. They called me, I said I don't need it, and they sent me $4,000 worth of equipment and billed Medicare. This constitutes fraud. I want them contracted and reported. I have sent them a letter requesting they accept the returned merchandise and that they refund Medicare."

- Created on June 13, 2022:
"a person called and had my valid MEDICARE ID #, advised that they were sending braces, I refused and the braces were still sent, I returned the box to 1419 DONELSON PIKE NASHVILLE TN 37217-2957 $20 postage, my Blue Cross insurance confirmed that there was a claim for $3,784.90 and Medicare did pay $2493.40 but Blue Cross will not pay their portion of $629.66"

- Created on May 10, 2022:
"I received a telephone call from someone who said he was from Medicare. He said that I am entitled for free 2 ankle braces and 2 backbraces. He had me give him my Medicare number. Yesterday, I received these items, but since learned Medicare never calls individuals. I am sure the company that sent these items will charge me. I did contact them and they said they would send a return label for me to return the items. The company is;: Halo Florida DME LLC 710 Pondella Road Ste4 N. Ft.Myers,Fl.33903 866-623-1209"

- Created on March 22, 2022:
"My Mother was contacted by a representative of HALO Florida DME LLC that stated that Medicaid/Medicare has a new benefit that sends back braces, knee braces and various medical supplies. They had her name, phone number, home address and medical history, which they read to her. They did not ask for credit card or social security number, BUT when the box was shipped to the house there was a form included, which asked for private information. They told her on the phone that the form included with the shipment needed to be completed so that the company can bill Medicaid/Medicare (of which she did not complete."

- Created on November 22, 2021:
"**** **** **** was contacted by phone by a person stating they were from Medicare. They asked if she wanted things that she was entitled to for free. They were convincing but they asked her if she needed a wrest brace and then she got suspious because she doesnt not and notified them that she did not or need a wrest brace and then she was asked why not its free? She then stated that the phone call was getting weird and she was hanging up. She then received a box in the mail with two wrest brace and a letter informing that she needed to fill out a form with her SSN so that they could bill her insurance company. I called the company today and spoke to a person claiming to be Dixie that said she would send a UPS mailing letter to pick up the box and stop the billing to Medicaid. She was very friendly of course. My mother in law luckily still has her wits but she started to be convinced and it is horrible people are taking advantage of older people and misbilling insurance."
See all additional business information

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Filter by

Showing all complaints

Filter by

Complaint Status
Complaint Type
  • Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    Halo Florida sent unordered medical devices without my authorization. I did not order these items and do not want them. They sent me a bill for over $300 for stuff I did not order!

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.