We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Financial Consultants

DAB Premium Finance LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Consultants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/13/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Back in June 2021, I was shopping for an insurance for my trucking business through an insurance agent. The insurance agent got me a policy through and insurance premium financing company, DAB premium finance llc. It was my first trucking insurance experience and was led to believe that it was normal to go through a financing company in order to get insurance. I was required to put a large down payment in order to secure the policy. About 6 months down the road, my insurance agent tells me that I should switch insurance to Progressive as they have better benefits. I asked how it will work out for the down payment previously made out to DAB premium and was told that they will calculate my use of the insurance and return the balance to me. I canceled my insurance with DAB premium on 01/24/2022 and as of today haven't received any refund yet, over 100 days now. When I called my insurance agent to complain about it, he expressed to me that the refund check was in the mail, that was 3 weeks ago. After complaining again to him last week that there was no check received, he put the blame on the assistant from DAB premium for the misunderstanding. He decided to make a 3 way phone call with the DAB assistant which assured me that the refund check would be mailed the next day. I trusted her answer and waited again over a week, and still no refund check. We are talking about a mail going from ***** to ******* area. I have called directly the assistant at DAB premium finance, left messages, no one return my calls. I have canceled insurance policies in the past, I have never ran into this kind of nightmare scenario where I am lied to repeatedly. A simple ****** review of this financial company and we can see how dishonest they are with clients.. Another issue is that DAB premium finance is saying that I canceled my insurance at a much latter date than done, and I have the proof of the cancelation date, which will make my refund much less than it should be

DAB Premium Finance LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.