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Business Profile

Architectural Designer

Red Spear Design LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Architectural Designer.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/30/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired ****** with Red Spear Design to supply me with plans for my future home build at ***************************************************** on 08/28/2023 in a timely manner. The 1st set of plans was emailed to us 11/01/2023 2nd Revised 12/11/2023. 3rd Revised 01/19/2024 . 02/16/2024 2nd invoice was paid, then nothing till 06/05/2024 when ****** emailed saying they were finished up the last plans. 09/08/2024 emailed asking us if we had submitted the permits yet? Informed him we hadn't even received the completed plans/drawings yet-no reply till 11/21/2024 when ****** emailed saying he had been sick and would get right on things. We emailed for updates on 12/20/2024 again on 01/10/2025 and again on 01/29/2025 with no response from Red Spear Design. I have not been giving anything that I can show anyone to even get a quote for building this is now almost 1 1/2 years since my first payment was accepted by Red Spear Design

    Business Response

    Date: 02/25/2025

    I am confused by this, as we are in regular contact with the client and are providing them revisions to their design drawings as requested. 

Red Spear Design LLC is NOT a BBB Accredited Business.

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