Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

ThePaintStore.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for ThePaintStore.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ThePaintStore.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCynthia L

      Date: 12/17/2024

      1 star
      Do not buy from this website. They send the wrong items, do not respond to emails, do not answer the phone. You won't get your money back from them or the item ypu purchased sent to you. I've attempted to resolve this issue multiple times. This is a scam website. Be warned!
    • Review fromBrant H

      Date: 05/02/2024

      1 star
      No customer service phone number to contact no tracking of your orders no communication on their contact information, product has not arrived nine days later. No Communication from them. This company ***** do not do business with them. If I could give them zero stars thats what they would get
    • Review fromChMate C

      Date: 02/12/2024

      1 star
      Very long delays, incorrect items, and zero way to contact them (they do not respond to emails, their website, or their phone).
    • Review fromRob C

      Date: 04/05/2023

      1 star
      Corona 3 quart paint tray...The last 2 times I've ordered this ,the wrong items comes. They swap it for a junky black tray. Then it's a hard time trying to get them to reimburse me. And the whole time it never comes off there website/ or saids not available. I'd like to order these trays (correct ones) and I've emailed them multiple times trying to see if it's been correct. No response....

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.