About
Overview
BBB Accredited Since: 9/9/2016
Years in Business: 12
Payment methods:
- Credit Card
- Debit Card
- American Express
- Apple Pay
- Discover
- MasterCard
- PayPal
Visa, MasterCard, American Express, Discover, Apple Pay, Pay Pal
BBB Accreditation & Rating
About This Business
Photos and Videos
Business Details
- BBB File Opened:
- 9/24/2012
- Business Started:
- 9/12/2012
- Business Incorporated:
- 9/12/2012
- Type of Entity:
- Corporation
- Alternate Names:
- Connect with a Vet by Chewy
- Business Management:
- Mr. Satish Mehta, Chief Technology Officer
- Ms. Susan Helfrick, Chief Legal Officer
- Mr. Sumit Singh, CEO
- Mr. Joseph Westendorf, Director
Additional Contact Information
- Principal Contacts
- Mr. Joseph Westendorf, Director
- Customer Contacts
- Mr. Satish Mehta, Chief Technology Officer
- Ms. Susan Helfrick, Chief Legal Officer
- Mr. Sumit Singh, CEO
- Mr. Joseph Westendorf, Director
- Mr. Joseph Westendorf, Director
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
Our return policy is simple and worry-free: If you're not 100% unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. If you would like to request a return or replacement, please send us a message with your order number.
We do not accept returns or exchanges on prescription medications. However, if the medication you received is incorrect or damaged, we will gladly exchange it for you or provide a refund on a case-by-case basis.
Chewy.com does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Chewy.com does not take title to the refunded item.
- Business Categories
- Pet Supplies, Pet Store, Wholesale Pet Supplies, Animal Health Products, Wildlife Shop, Bird Supplies, Pet Jewelry
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