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Business Profile

Used Car Dealers

Yan Motors LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromNoah A

    Date: 11/30/2022

    1 star
    Do NOT trust this place! The owner lied to me over and over again. I was charged a ridiculous amount for my plate/tag, which needed to be ordered. I was told and promised by the owner that he would ship it to me, as I live hours away and have a very busy schedule. It's been 11 months now and he still hasn't shipped it! I've texted him dozens of times in which he either straight up doesn't respond or responds with "ok" or "I've sent it out" and then proceeds to do nothing. He's even yelled at me on the phone and blamed the whole thing on me! TERRIBLE customer service. I was also given my freshly bought van with barely enough gas to get to the nearest gas station. I initially thought no big deal, but when I got to the gas station I realized that the gas cap had a lock on it. I was provided no key to unlock it, so i had to drive back to the dealership. I ran out of gas on the way back in the middle of an intersection! and the owner very reluctantly came with a mechanic of his to pry the entire gas cap off with a screwdriver. After he pried it off, I was told I had to go buy a new one! Not expensive of course but it's just the principle. The van also needed over $500 worth of maintenance/repairs within the first couple months. Would give this business a 0 star if I could. Please avoid this place at all costs if you value your time, money, and most of all your sanity.
  • Review fromTe W.

    Date: 05/21/2022

    1 star

    Te W.

    Date: 05/21/2022

    took my money for a deposit on a rental car that i rented for a day. for 100 but was charged 369 because they kept the deposit. when i text them. they ghosted me for months and when i text again they claim they were going to find out what happened. never did. on top of it all the rental was dirty when i arrived. i have pictures and everything. just want the deposit for rental back as agreed upon.

    Yan Motors LLC

    Date: 05/23/2022

    Hey,i think is mistake Yan motors doesn't rent cars it is a different company. For any questions call or email us. We do not have any business with this indecent.

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