Reviews

Review Details

• Review fromRobert F

  Date: 12/22/2024

  1 star
  I have a brand new home by Adam’s builder. Schmitt installed the a/c unit. It wasn’t bad in the summer but when the cold temp came the house on one side stayed cold. I also noticed there are return units in every room but the air doesn’t return except at the unit! If it’s 75 in half the house, so should the other half? I had a Horton home that NEVER had these problems.
  
  
  

• Review fromHaotian J

  Date: 08/15/2024

  1 star
  My two houses AC were installed by this company. After a few months. Leaking happened very often even we have maintenance company to come to do the maintenance.spent lot of money for the *** Not a good company to install AC

• Review fromChris H

  Date: 10/26/2023

  1 star
  Horrible customer service and ******* technician can't even fix an ac unit.Told me to put a bucket in my hallway to catch water from unit.House is under warranty and i have a 10 yr parts and labor warranty with schmitt and they are trying to ***** me over. Months have past and still they have never fixed issue, they are trying to point fingers/blame on builder now.I also have a yearly maintenance agreement with them and asked them not to send ******* out for that, what did they do , sent ******* out! What is wrong with them. It should've been noted on ticket not to send ******* out! I refused to let him in my house and called schmitt and they were very uncooperative with me. I asked for refund and manger said no.I do NOT recommend this company for any ac work!! Stay far away from schmitt ac (*********)

• Review fromBill L

  Date: 07/17/2023

  1 star
  We never had a chance to meet any technicians . Issues started showing up 07/13/2023 called the following day.dispatch ****** said that she would text me that afternoon or call received neither honestly did not expect to hear back, being a Friday and all. Nursed our a/c through the weekend Monday morning I reached out to them said tech would be out between 2/4 no call no show. What is really sad is this is, or was his own property and he lived here,the unit was installed by his company and yet no one had the consideration to even come out. I hope ***** reads his company reviews

• Review fromJames S

  Date: 09/09/2022

  5 stars
  I had problems with my AC, simply called Schmitt **** the ************* was on the device. The same day a man from the firm came over and looked everything over. Instead of doing costly repairs, which he said would not be worth it, he explained that a new unit of another brand would be better, with a 10 year guarantee on parts & repairs. I was soon convinced this was good advice, having had expensive repairs once, already. I agreed to sign a contract for a new AC. The temperature was up to 86F in the house! It was Sunday afternoon. On the following Thursday, a young woman named ******* appeared, with polite manners and obviously good training, who worked and toiled here, from 9.30AM until ca.4.30PM, completely alone, installing the new AC! When she was finished, she patiently and kindly explained the totally new and different apparatus to me. She also helped me fill out the guarantee forms online, demonstrated the new thermostat, and was all-round, very helpful. I would like to highly recommend the Schmitt firm for their quick and thorough service, and, in addition, add my expression of pleasure and satisfaction for the young woman *******, who proved herself a shining example of good training, discipline, character and patience, in completing her work here! The Schmitt establishment can be very proud to have ******* as an employee. Sincerely,**************Apollo Beach

• Review fromJerry S

  Date: 06/27/2022

  4 stars

  Jerry S

  Date: 06/27/2022

  I own a small commercial building in Brooksville. I have had multiple AC units put in by Schmitt. I thought they were doing a good job.. I had chosen them as my "GO TO" AC Company.
  
  Recently, one of my AC units stopped working as well as it should - had them come in and take a look.
  
  First Trip: Said that our evaporator coils needed cleaning. He gave me two options for cleaning. I asked him, what he recommended... he chose the "$200" version, which is "Clean in place". After, he said give it a day, should start cooling the unit again.
  
  No go.
  
  Second Trip: Said evaporator coils likely need taken out and then full cleaning. I said, guess we don't have any choice. They pulled it out, charged me upwards of $800 for this next cleaning... and well, still doesn't work. THEN, they said, oh, we need to replace the unit. (practically brand new unit) and tried to charge me $10,000 for a new unit. I told them to pound sand...
  
  Had another company come out - they took a picture of the coils and told me there is no way that anyone would have cleaned these coils. They texted me the picture. I also have a picture of the newly cleaned coils.
  
  Needless to say, Schmitt is at this point fraudulently charging their customers and lying to them.

  Schmitt, Inc.

  Date: 07/12/2022

  Our Service Manager contacted ***** ******* after the initial visit from tech. He was provided a work cell phone number so he could contact our Service Manager and discuss things further should he wish to proceed, but he did not. He was never quoted $10,000.00.
  
  After this review was posted on 6/27/22, ***** ******* again contacted Schmitt for service on 7/12/22. Had he really felt Schmitt was fraudulent and lying to our customers, he would not have chosen to call our company again.

  Jerry S

  Date: 07/12/2022

  The employee stood in my office after telling me that the coils could not be cleaned any further/better than what he had completed. I asked what our options were, he looked up on his little ipad what a new unit would cost - quoted to me in person, just over $10,000.
  
  Recently, I had another air conditioning company come out and look at the same unit. He took pictures and showed me that it had in fact not been cleaned at all. He then proceeded to remove it, showed me what they looked like afterwards, much cleaner. Then he reinstalled the coils. The air conditioner was then able to cool. I spent over $900 to have Schmitt clean these cools - they didn't do it, despite charging me for it. Then I spent another $500 for another company to do it - that worked perfectly.
  
  That is as fraudulent a service as you can imagine. Proof are the pictures that I have on my phone that the other company's tech texted me.