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Business Profile

Towing Company

Stealth Recovery LLC

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    07/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My lender which is ******** financial hired this tow company to repossess my vehicle. I tried paying the car off before the tow company left my yard. ******** wouldn't take the ***** agreement that we had. And which never got a copy in the mail of the agreement. But, i gave the tow company the keys and let them take the car. The next day i call ********. They tell me I now have to pay 3500 if i want my car back. I use every last ***** in every account I have and paid the car off. I call the tow company and told them paperwork will be coming to release the car back to me. I told him I was looking for a ride because I couldn't pay for a uber because i spent all my money on paying the car off. The tow company offered to return my car to me later that evening. Around 9pm the car is returned to me with out me signing any paperwork. I go to take my fianc to work the next morning and my transmission is slipping and making nosie it had not made before they repossessed the car. Stealth recovery acted like they didn't know anything and never contacted me again. Westlake just hangs up on me or gives me the run around. And its been over 30days and havent received my title or paperwork stating its paid in full. My car insurance wont go after the tow companys insurance. But I now own a car that i paid 6500 in 2 months for it to be returned to me broken.

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BBB Rating & Accreditation

C-

This business is not BBB Accredited

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Years in Business: 1

Customer Reviews are not used in the calculation of BBB Rating

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Contact Information

13035 US Highway 19

Hudson, FL 34667

(833) 333-7376

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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