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Business Profile

Air Conditioning Contractors

All Care Services Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

Complaints

This profile includes complaints for All Care Services Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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All Care Services Inc. has 5 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/04/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company sent a man out to look at AC unit. He showed me what was wrong, I through I needed freon. He no not needed. He said he would come back in a couple of days to complete jod. He did &air worked for about 3 days. I CALLED He said someone will come in a couple hours, no one as of today showed up. I HAD TO CALL ANOTHER ** THAT MY SON USES. I NEVER RECEIVED MY RECEIPT LAST TIME I CALLED He said it was in the mail.

    • Initial Complaint

      Date:01/03/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      IN late May of 2022, after many months of this company attempting to fix my AC unit, they told me I just needed a new system. My current system was less than 6 years old, however, I paid $6000 for a new system. In less than one week, it was not cooling again. This time they told me I needed another part, so I paid them again for this part. In less than one week, the zones were not cooling again. This time they told me I needed to replace the dampers, so I paid $2000 for them to install new dampers in the system. It still was not cooling correctly with one zone being hot and others being cold. I called them back - they told me I needed a new zone board to control the dampers. I paid for this to be installed. During the installation, the repairman said that he noted only 2 of the 3 dampers had been replaced, although they billed me for all three. I have since been trying to get them to come out to replace the other damper because the system is still not working correctly. $8000 this year, and today, we are sitting in an icy cold house with record low temperatures with our heat not functioning. I have called repeatedly. I sent a certified letter to ask them to either fix the problem or return the $2000 I paid for the dampers. No response. Any advice or assistance appreciated. Requesting refund or repair.

    All Care Services Inc. is NOT a BBB Accredited Business.

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