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Find a Location

Ricky’s Automotive Shop has 1 locations, listed below.

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    Business ProfileforRicky’s Automotive Shop

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    10738 New Kings Rd, Jacksonville, FL 32219-2132
    BBB File Opened:
    2/26/2018
    Years in Business:
    7
    Business Started:
    12/1/2016
    Business Started Locally:
    12/1/2016
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Davin Furman, Office Manager
    • Ricky Spires, Owner
    Contact Information

    Customer Contact

    • Davin Furman, Office Manager
    • Ricky Spires, Owner
    Additional Contact Information

    Fax Numbers

    • (904) 240-1411
      Other Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/21/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Victor R

    1 star

    08/25/2023

    This shop does not fix engines. All they do is change the engine for a new one or a used. I call them with a problem a compression problem obviously a mechanic needs to dig in the engine 3 days later they call me say your car has a compression problem ( No Sh*** Buttercup). They Told Me over the phone.Recommending that I buy a used or a new engine. When I ask the price they say for a used engine. $4500 and 4 a new engine ***** to $9000 onbelievable. So long story made short. I went to pick up the vehicle. They told me was $250. 100 to tow it a $150 chop fee. When I got to the window, they start adding a s*** load of things. Taxes shop supplies and they went with non-cash fee. I mean, all of it when all the way. To $298 so I just threw out $300. they Are not worth it and they are not a Automotive Repair Shop They Just Replace parts not repaired them *I made a mistake I and I pay for it I am telling you not to make the same mistake I did learn from it please ?? God bless you and hope for the best wich ever decision you make.

    Ricky’s Automotive Shop Response

    09/06/2023

    Dear BBB We gave ********************* options to repair his vehicle. He declined all the options. I am sorry but everyone has to pay taxes. I am also sorry our credit card company charges a credit card fee to process debit or credit cards. We have those signs listed for everyone to allow the customer to pay with another payment method. We appreciate your time thank you

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