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Business Profile

Online Education

Florida Nursing CEU

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Education.

This business has 1 alert

Complaints

This profile includes complaints for Florida Nursing CEU's headquarters and its corporate-owned locations. To view all corporate locations, see

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Florida Nursing CEU has 2 locations, listed below.

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    Customer Complaints Summary

    • 9 total complaints in the last 3 years.
    • 5 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/19/2025

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid the same company 29.00 in December 2024 for the year access for Florida Respiratory CEU website. I had used them in the past also. The site loads but does not let you login, it takes you back to a page asking you to pay your membership and you can not access the ceu courses. I called the phone number and it states to leave a message and then at the end says" YOU CAN NOT LEAVE A MESSAGE" at that number.

    • Initial Complaint

      Date:01/09/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have used this site previously to get my ***'s for my RN license renewal with no issues. This time, I signed up, began courses and later realized that 6 of the 3 mandatory courses are not available on the website now. Unable to access the alleged chat function, and no one answers the phone and you cannot leave a message.

    • Initial Complaint

      Date:12/09/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have used this site before 2022 without any problems. I got an email from them with a Cybeer Monday deal for ****. I need to renew my license and thought I'd go through them again. Well, I Paid money to this site for Nursing CEUs but No receipt, follow up or verification that my payment went through and no email verification. I tried calling them but only a recording saying to use their chat. They will not let you leave a voicemail and the chat is not even accessible. I am afraid that this site is either shut down, taking money or committing fraud. I would love my money and worry that now they have my payment information what will they do with it? This site needs to be shut down ASAP before someone else gets scammed! after all the bad reviews it doesn't look like anything has been done to close this site down. This is soo messed up!!! Please help!!!

    • Initial Complaint

      Date:04/09/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid to take RN CEU courses with immediate reporting to CE Broker. After having completed 6 courses, none have been reported. The online chat feature is disabled. The phone number provided on the website is a voicemail with no way to leave a message.

    • Initial Complaint

      Date:09/25/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid $17 to FloridaNursingCEU.com for an unlimited membership to renew my nursing license on 8/8/2023. I took several courses, but then was unable to log into the site for more. The phone number also had a recording stating to leave messages on the website, which I cannot access. The CE Broker employee states the Relationship Marketing LLC took over the information from FloridaNursingCEU, but the number just rings busy. I took the 3-credit course of Florida Laws and Rules on 8/8/23 and passed, but that was not recorded to CE Broker. This is not good news; if I have to sign up for another company to re-take the Florida Laws and Rules, they need to refund my money. Can you assist? The phone for FloridaNursingCEU is ************, and for Relationship Marketing is ************. Please warn nurses not to trust these folks!

    • Initial Complaint

      Date:12/01/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Transaction September 2022. Advertised as Florida Respiratory CEU website with direct reporting of CE credits to the CE broker used by the licensing and for Respiratory Therapists as well as other healthcare roles. Upon completion of the continuing education courses I went to report for license renewal and was told the ******** did not cover Respiratory CE approval. I have tried numerous times to "live chat" which has 100% of the time said "unavailable" so I typed a message and my contact information with no response. I also found a phone number which has a message saying to use live chat and the number cannot take messages. I was charged 29.99. The website is either false, or extremely misleading. Maybe it is outdated but continues to take peoples payments? It says it is an LLC by Relationship Marketing. FloridarespiratoryCEU.com

    • Initial Complaint

      Date:07/08/2022

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased the Nursing CEU's for $17.99 and completed them in order for me to renew my nursing license that is due to renew on July 31, 2022. According to their website, they do automatic updates to CE Broker and state "Provider reports within 24 hours". I completed the earliest ones on July 3, 2022 and as of today July 8, 2022 they still have not been updated into CE Broker. I called on Tuesday July 5, 2022 and was told that there was an issue with them crossing over but it would be taken care of that day and to check back later that evening. Well I did and it is still not showing up and I tried to do a live chat and asked to speak to someone in person and they disconnected me. I have been trying to call all day yesterday, they will not answer the phone and you cannot leave a message and I have been trying to live chat again and they keep rejecting my live chat. At this point, I want my money back! I will have to pay for CEU's with a different provider, and I do not want this company to profit off me. They are ripping nurses off and not following through with there promise of reporting the CEU's. This is my License on the line for them to be playing games with me.

    Florida Nursing CEU is NOT a BBB Accredited Business.

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