We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Painting Contractors

Down Home Painting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired this company to paint our doors and trim. 1. Never was provided a contract 2. Changed what they charged regularly 3. Would not walk through with us and hear our concerns and show them all the spots not finished. 4. Did not finish the job and threatened us with a lien if we didn’t pay. 5. Had to call the police as the male owner went irate on both myself and husband. The female owner stayed very calm and cordial however the make owner went absolutely nuts on us. To fhe point we did not feel safe. There are 4 windows not finished closet trim not finished paint on walls from not taping off areas Door casings that are messed up. We had agreed to 3200 and I paid 3000 however I would like to be reimbursed for all the areas left undone. I DO NOT trust them to be in our home so will not allow them back in to finish. We do have a police report as well with a recording of the male owner (******) attack on us. We have no receipt for our records to the work that was completed. This work took place from 8/8-8/12

    Business Response

    Date: 08/26/2022

    Hi, I left a voicemail as well but I did see the complaint she was a friend of a friend that are no longer now. I did give her the 500 requested even though she was never charged for windows. She was only charges for materials to help her out. If you have any questions

Down Home Painting LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.