Customer ReviewsforWaychoff's Heating and Air Conditioning Inc.

I am writing to register a formal complaint against ********** Heating and Air Conditioning Company, the organization that acquired ****** Call Air Conditioning Company. My grievance pertains to the lack of transparency surrounding the acquisition and the refusal of ********** Heating and Air Conditioning to provide assistance to former ****** Call customers, leading to significant distress and inconvenience.Firstly, I would like to express my dissatisfaction with the fact that we, the customers of ****** Call Air Conditioning Company, were not made aware of the acquisition by ********** Heating and Air Conditioning. The acquisition process seemed to have taken place without any communication or notification to us, leaving us in the dark about the transition between the two companies.The severity of the situation became apparent when our air conditioning system malfunctioned and stopped cooling during the peak of hot weather. Naturally, we reached out to ********** Heating and Air Conditioning seeking assistance, expecting the same level of service we previously received from ****** Call.However, much to our dismay, ********** Heating and Air Conditioning refused to assist any former ****** Call customers and provided a vague suggestion to visit the Better Business Bureau website to find another air conditioning company, as they allegedly do not service my ***************.

Called this company today July 3rd on a Sunday. They supposedly have 24hour service with no extra charge. My AC was blowing hot air. I spoke to a lady and they could come out July5th.???!!! What about 24 hour emergency service. Not available. What a joke. Do not advertise it unless you can do it. Would never call them again ever.