Business Profile
Residential Air Conditioning Contractors
Waychoff's Heating and Air Conditioning Inc.Reviews
Customer Review Ratings
Average of 26 Customer Reviews
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Review fromBarton H
Date: 04/11/2025
5 starsBarton H
Date: 04/11/2025
I had ****************** install a new Daikin Fit system yesterday and everything went very smoothly. The installers Eddwing and ****** were very professional and did a fantastic job. I ended up having an issue with the new thermostat and Eddwing came back out, after hours, and installed a new one that same night. I really apricate that level of customer care. After getting three estimates for a new air conditioning system, I felt that ***** at ********** gave me a very competitive quote up front on a superior invertor system, that was only marginally more that the other single & double stage systems from the other companies. And on top of that, the warranty I received was substantially better than any of the other quotes (12 yrs ************** So one day into my new system, I am thrilled and appreciate the overall professionalism of **********.
Waychoff's Heating and Air Conditioning Inc.
Date: 04/14/2025
Thank you so much for the detailed and thoughtful 5-star review! We're absolutely thrilled to hear that your experiencefrom your initial quote with ***** to the installation by Eddwing and Derickwas smooth, professional, and exceeded your expectations. Its great to know that our team went above and beyond, especially Eddwing coming back after hours to make sure everything was perfect. We take pride in offering not only top-quality systems like the Daikin Fit, but also the kind of service and care that makes our customers feel truly valued. Enjoy your new system, and welcome to the Waychoffs family!Review fromDawn C
Date: 03/27/2025
5 starsDawn C
Date: 03/27/2025
We have been with Waychoffs for a long time. We have always been happy with the service and the outcome. Living in **, you must take care of your AC! That means maintain the monthly routine and have Waychoffs perform the necessary checkup, before the problem starts. Great job!Waychoff's Heating and Air Conditioning Inc.
Date: 03/28/2025
Thank you so much for your wonderful 5-star review! We truly appreciate your loyalty and are thrilled to hear that you're consistently happy with our service. You're absolutely righttaking care of your AC in ******* is key, and we're always here to help with those important checkups. Thanks again for trusting Waychoffs, and we look forward to keeping your system running smoothly for many more years!Review fromRob H
Date: 03/26/2025
5 starsRob H
Date: 03/26/2025
Great prompt and friendly service. Never have to wait long and always fixed super quick.Waychoff's Heating and Air Conditioning Inc.
Date: 03/27/2025
Thank you so much for the kind words and 5-star review! Were thrilled to hear that youve had such a positive experience with our service. We always strive to be quick and efficient, and its great to know were meeting your expectations. Looking forward to assisting you again soon!Review fromDeb W
Date: 10/31/2024
5 starsDeb W
Date: 10/31/2024
I purchased my A/C from ******** and the service has been outstanding. Follow-up is great, whether annual maintenance or a quick repair. I have the maintenance contract and it is well worth it. The technicians, ***** recently, and ***** are very thorough and knowledgeable. I recommend them to everyone and will only have them maintain and replace my units.Waychoff's Heating and Air Conditioning Inc.
Date: 11/01/2024
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our team at ********. Its great to know that ****** ****** and the rest of our team have provided you with the thorough and knowledgeable service you expect. We're dedicated to making sure your A/C runs smoothly year-round, and it's fantastic to hear that you find value in our maintenance plan. Your recommendation means a lot to us, and we look forward to continuing to take care of all your HVAC needs!Review fromSenor C
Date: 09/30/2024
1 starSenor C
Date: 09/30/2024
Ripped Off in an Emergency: My Costly Experience with ********** Air Conditioning In the sweltering heat of summer, our air conditioner failed, leaving us desperate for a quick fix. We turned to ********** Air Conditioning for help, only to be hit with an eye-watering labor charge of nearly $1000 for replacing the blower motor assembly. Despite being informed of the cost upfront, we had no choice but to proceed due to the emergency. The diagnostics took just an hour, and the actual work only took an hour and a half. This was a slide out slide in component with electrical connections. Here's why I feel completely ripped off...**Pros:**- The technician was punctual and professional.- The physical replacement was completed in short duration.**Cons:**- The labor cost was significantly higher than expected. After researching, I found that the average labor cost for this service typically ranges from $200 to $400, with some cases going up to $410. Being charged almost $1000 feels unreasonable, unjustified, unethical, and downright corrupt!- When I requested a detailed breakdown of the charges, the explanation provided was vague and did not justify the high ******* addition to the high cost, the lead time for the replacement part was a week! Same-day service does not mean it will be fixed that day!Overall, while the service itself was satisfactory, the exorbitant labor charges left us ripped off. I would highly advise others to get detailed quotes from other companies, compare prices between them, before committing to services, and steer clear from any company called ************************ Conditioning Florida Lic# CAC1813879Waychoff's Heating and Air Conditioning Inc.
Date: 10/01/2024
We are sorry to hear about your experience and we genuinely want to resolve this matter. Can you please provide the job number for the service performed so we can have a Customer Relations Manager reach out to you?Review fromAshley W
Date: 08/30/2024
5 starsAshley W
Date: 08/30/2024
I was having issue with water coming through the floors. West came out temp fixed the problem with the ** because that was the cause of leak. He was very professional, took his shoes off at the door and got the Ac back up and running. I really look forward to working with the company.Waychoff's Heating and Air Conditioning Inc.
Date: 09/02/2024
Thank you so much for sharing your experience! We're glad **** was able to quickly identify and temporarily fix the issue with your AC. It's great to hear that his professionalism and attention to detail left a positive impression. We're looking forward to continuing to work with you and ensuring your home stays comfortable and problem-free. If you have any further concerns or need assistance, don't hesitate to reach out. Thanks again for choosing us!Review fromDavid P
Date: 08/28/2024
1 starDavid P
Date: 08/28/2024
On August 9, 2024, my AC blower motor went out 2 years after a new Carrier HVAC was installed. I called ******* and they advised that it would be 3-5 business days to get the replacement motor. After having to spend multiple nights in a hotel due to the heat (the temperatures got up to 92 degrees in the house), I called Waycoff on August 19th and was told the motor was in and a technician would install between 8 am and Noon the following day. When no one showed that morning, I called Waycoff again and was told that I didn't have an appointment and the motor was not in! I was told that the blower was suppose to be available in ****** FL but it is no longer available and that it would be 112 days before a motor could be obtained! This was after waiting 12 days with no service and no motor! During this time, I called 4 times and asked for a return call from a manager and never received a return call! On that 12th day, out of shear desperation, I called an authorized Carrier dealer at 5:30 pm. They called back within the hour and told me they would be out to replace the blower motor tomorrow! Great service from that company .... no service from *******! We were leaving the following day (August 22nd) for an out-of-state trip and were called after leaving the state by ******* and advised the blower motor was in and it could be installed the following day! Obviously, it was no longer needed and we weren't at home anyway. Based upon this incredibly poor service, this company does not get my recommendation and I will never use them again.Waychoff's Heating and Air Conditioning Inc.
Date: 08/29/2024
We apologize for your experience, and we genuinely want to resolve this matter. We take customer satisfaction seriously and we are sorry that we did not meet your expectations. One of our managers will be contacting you to work towards a resolution.Review fromSarah S
Date: 08/19/2024
5 starsSarah S
Date: 08/19/2024
Have used ******** for three years Installed new unit and have maintained since Always have great service technicians. Very knowledge and patient with me. I am senior lady who appreciates people who are patient with me and answer all my questionsWaychoff's Heating and Air Conditioning Inc.
Date: 08/20/2024
Thank you so much for your kind words! We're thrilled to hear that youve had a positive experience with ******** over the years. Our team takes great pride in providing knowledgeable and patient service, and its wonderful to know that its made a difference for you. If you ever have more questions or need any assistance, dont hesitate to reach out. Were always here to help!Review fromCurtis T
Date: 08/01/2024
5 starsCurtis T
Date: 08/01/2024
Very professional staff and very knowledgeable in service of the equipment able to answer all my questions and excellent customer service. Would rate them a 10 out of 10.Waychoff's Heating and Air Conditioning Inc.
Date: 08/02/2024
Thank you so much for the glowing review! We're delighted to hear that you found our staff professional and knowledgeable, and that we could answer all your questions. A 10 out of 10 means a lot to usthank you for your support!Review fromLacy M
Date: 07/22/2024
1 starLacy M
Date: 07/22/2024
we used this company for maintenance and repair. Come to find out they never serviced our ac properly nor maintained it to proper standards, Which left us having to buy a $14,000 new ac unit. Do not trust this company for their wordWaychoff's Heating and Air Conditioning Inc.
Date: 07/23/2024
We are sorry to hear about your experience and we genuinely want to resolve this matter. Can you please provide the job number for the service performed so we can have a Customer Relations Manager reach out to you?
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