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Business Profile

Roofing Contractors

A Crown Roofing, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

This profile includes complaints for A Crown Roofing, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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A Crown Roofing, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/26/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We purchase our home in August 2020 from ***** ***** **** *********. One of the contingencies of the purchase was a roof replacement (required by insurance) because the owners had no proof the roof was less than 10 years old. They contracted with Acrown Roofing. A permit was pulled. Roof was replaced, but it failed final inspection. I did not know this. Was not mentioned at closing. I found out this week, when I tried to put the house up for sale. Not I am stuck!

    • Initial Complaint

      Date:03/28/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A Crown Roofing company completed a re-roof of my home one month before I purchased the home. A Crown Roofing did not close out the building permit upon completion. I am paying high insurance premiums since I can not provide the insurer with a final permit. I have called repeatedly with no return call from A Crown. I only get voicemail. The email of record does not work.

    • Initial Complaint

      Date:08/03/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A crown installed my roof in March 2020 We discovered a leak I have been trying to reach them left multiple messages and have not received a call back. Their voicemail gets full then it’s available again but they have not reached out I just want to know they are aware of the issue and will be taking care of it a phone call would be appreciated. I am aware it is a busy time for their industry and everyone is having staffing issues but communication goes along way

      Customer Answer

      Date: 08/03/2022

      Yes I have a warranty that’s why I have been trying to reach the roofer who installed the roof and issued the warranty 

    • Initial Complaint

      Date:07/01/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Installed a new roof in 2020 but never closed the permit. They are no longer licensed in my county and won't answer our calls. We are selling the house and this came to our attention. We will be forced to pay a licensed company to come inspect and certify their work. Which Noone wants to do. Pretty big deal and can't even get back to us

    A Crown Roofing, Inc. is NOT a BBB Accredited Business.

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