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          River City Roofing has 1 locations, listed below.

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            Business ProfileRiver City Roofing

            Roofing Contractors
            BBB accredited business

            Contact Information

            5018 Spring Park Rd. Suite 2

            Jacksonville, FL 32207

            Visit Website
            (904) 766-3464

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/12/2002

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5018 Spring Park Rd. Suite 2, Jacksonville, FL 32207
            BBB File Opened:
            2/2/2001
            Years in Business:
            42
            Business Started:
            1/1/1982
            Business Started Locally:
            1/1/1982
            Business Incorporated:
            2/5/2004
            Accredited Since:
            5/12/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of CCC1325973 for this business, issued by Department of Business and Professional Regulation

            These agencies may include:

            Department of Business and Professional Regulation

            400 W. Robinson Street ST, N-801

            Orlando FL 32801

            Fax: (407) 3177245

            http://www.myflorida.com/dbpr

            BBB records show a license number of 1974690000 for this business, issued by City of Jacksonville

            These agencies may include:

            City of Jacksonville

            117 W. Duval St.

            Jacksonville FL 32202

            (904) 630-2489

            http://www.coj.net

            BBB records show a license number of 1974700000 for this business, issued by City of Jacksonville

            These agencies may include:

            City of Jacksonville

            117 W. Duval St.

            Jacksonville FL 32202

            (904) 630-2489

            http://www.coj.net

            Type of Entity:
            Corporation
            Business Management
            • Mr. Chad Bell, President
            Contact Information

            Principal

            • Mr. Chad Bell, President
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/27/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            River City Roofing (RCR) recently completed a roofing job on my neighbor's home. Unfortunately, their team did not remove all of the nails from job site resulting in me getting a nail in my new tire. The nail is in the side wall and can not be replaced. I have attempted to contact RCR twice, and a third time today via their website portal with no response. I called on 5/20 and was told I would get a call from ***** ***** the following Monday. I did not get a return call from Wanda or any representative of RCR. On 5/25, I called again and was told by the answering receptionist they were not responsible. I advised the receptionist that I did not agree and requested return call from Wanda, whom she identified as the Operations Director. It the roofing company's job to ensure their worksite is safe and mitigate loss, danger or injury to others. RCR is attempting to absolve themselves from responsibility without gathering any facts to properly make a determination. I am requesting BBB's assistance in getting in contact with them and resolving the issue. It should be known that the tires are brand new and were purchased from the Honda dealer within the last 3 months. Thank you.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Marie R

            10/30/2023

            **** and his staff are excellent and diligent in doing their job right the first time. He found a roof leak that previous companies could not find over several years of looking. Thank you for your reliable service.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Northeast Florida & The Southeast Atlantic

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            BBB Reports On

            BBB reports on known marketplace practices.

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