Business ProfileforTax Defense Network ™

I am hoping this action will assist in recovering my full refund from the Tax Defense Network Company. I originally set up a payment plan with the State to settle my back taxes for $130 a month. I received calls from a representative of the Tax Defense Network who left messages regarding their ability to reduce my monthly payments with the State and in some cases eliminate the balance due altogether. I thought I would give them a try so I called and explained my situation and was told I was a good candidate and they definitely can help. I paid the fee in full either $2900 or $4,000. I have to check my documents to know for sure. However, I was contacted by ***** who was pleasant to work with. She told me they will work with the State Representative and negotiate a lower payment. I sent her all the documents she requested. For several months ***** would call monthly and informed me each time that they are still working with the State and will keep me posted. Several months passed and I recently received a letter from ***** stating that my case is now in collections and theres nothing they can do about it. The letter states that my minimum payment with the collections company is now $300 a month. Very shocking news and unacceptable. I was contacted by a ****************** and I followed up with him stating that since they were not able to resolve my case as promised and am now in a worse situation, I am demanding full refund to hire another firm who can assist me. I have not heard back from anyone. I have sent messages to ***** and she said she have forwarded my messages to her Manager. I have not heard from anyone. Im excited to see that they have responded to complaints so Im hoping this will result in a resolution of my case.