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Find a Location

Allstate Auto & Truck Repair, Inc. has 1 locations, listed below.

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    Business ProfileforAllstate Auto & Truck Repair, Inc.

    Truck Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3190 W. Beaver St., Jacksonville, FL 32254
    BBB File Opened:
    5/23/2011
    Years in Business:
    17
    Business Started:
    5/4/2007
    Business Started Locally:
    5/4/2007
    Business Incorporated:
    5/4/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 132908 for this business, issued by City of Jacksonville

    These agencies may include:

    City of Jacksonville

    117 W. Duval St.

    Jacksonville FL 32202

    (904) 630-2489

    http://www.coj.net

    Type of Entity:
    Corporation
    Business Management
    • Mr. Thomas Futch Jr., President
    • Mr. James Woolen Jr., Vice President
    • Mrs. Lisa Futch, Secretary
    Contact Information

    Principal

    • Mr. Thomas Futch Jr., President

    Customer Contact

    • Mr. Thomas Futch Jr., President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    All State Auto & Repair took my bus a little over 18 months ago, and gave me an estimate for around $8,000 for bus repairs. When I received the quote *** ******* the manager told me that the price was high so they wanted to make sure there were no other repairs necessary before they began working. Months went by and I called to check the status very frequently. there was a time when *** the manager was sick for sometime, and apparently a lot of people at the shop were sick so I could not get in touch with ***. I never authorized any work being done to my vehicle. They began working without my permission without a signed contract. I get word that they have completed the work, and the only thing I could think was there was no additional work needed to the vehicle and that they just proceeded on their own. When I opened the email with my final invoice around April 21, 22 it was $14,000. I spoke to *** the manger he told me there was something he could do because "I am a valued customer". I filed complaint with the ********** ** ***** *** *********** and all state did not respond. The state of Florida requires a signed contract for work to begin I never signed a contract and I want my vehicle back in its original state.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

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