Business ProfileforJ.D. Byrider

Myself and my wife purchase a 2016 Dodge Journey from JD ByRider and we also purchased extended warranty which covered the car for up to ***** miles and 4 years. Since we have brought the car into their shop 5 times for power issues. We have had the battery replaced and the alternator replaced 5 times. The car continued to keep breaking down. We would call their service **** but all other issues was not covered under their warranty so they advised us to fix it ourself or bring it to them and we pay them to fix it. Of course they were charging a lot to fix it so we chose to fix the issues ourselves. We had completely replaced the plant system in the car and finally the car was fine and then the engine blew 3 months later causing the engine to overheat excessively which caused the coolant reservoir to leak due to it being plastic. So we decided to return the car by surrendering however ******** who works for cnac which is jdbyrider told me we can get into a new car instead but we needed to pay the car to catch it up. I told her that was fine but then she stated all depends on the sales people. I told her that our vehicle is still under warranty and we had confirmed this when the engine blew with the service department which I never told her. But see ice **** at ByRider already said the warranty covered the engine being replaced. So I agreed if they fixed the car we would take the car back. But it seems like they are scamming us into just taking our payment and leaving us in a car we will have to continje fixing. We just want to be out into another car without down payment and continue our payments where we left off. We want no other thing. She then told us they cannot honor the warranty. I'm looking to get a lawyer with which my company have offered to provide for us. We are looking for a resolution outside of court though. But we don't mind going to court if it means that's the route we should go.